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Patient Service Representative
2 months ago
Boston Vision is an academic private practice, at the vanguard of eye care and patient service.
Job Description
Boston Vision is seeking to hire an enthusiastic and motivated administrative professional to serve as our Patient Services Representative. Reporting primarily out of our growing Brookline location, the Patient Services Representative is the first point of contact between our patients and the practice. Under the supervision of our Director of Operations, our Patient Services team work diligently to provide the highest quality of service by assisting patients with scheduling appointments, maintaining patient records, tending to incoming phone calls, and checking patients in and out of appointments. Full-time position, Monday-Friday, variation of 8:00 am-5:00 pm (Depending on opening and closing the clinic). Travel to our Wellesley Clinic is required (204 Worcester St, Wellesley, MA).
In addition to having an exceptional customer service skill set, the role of Patient Services Representative has a strong emphasis on being detail-oriented as well as having the ability to practice effective communication, multitask, and problem-solve as needed.
Requirements
Minimum High School Diploma
Customer Service Skills
Bi-lingual Russian and English Speaking and Writing Skills
Basic computer skills, familiarity with Google Suite
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