Current jobs related to Patient Experience Representative- Autism Spectrum Center: HYBRID - Brookline - Boston Children's Hospital
-
Patient Experience Representative
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a Patient Experience Representative to join our team at Boston Children's Hospital. This is a hybrid role that will provide a unique opportunity to work with patients, families, and staff in a fast-paced environment.Key ResponsibilitiesPatient Encounter Management: Provide positive and effective customer service, collaborate with...
-
Patient Experience Representative- Hybrid: Neurology
3 months ago
Brookline, United States Boston Children's Hospital Full timeJob Posting Description Schedule: 8:00-4:30pm Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will...
-
Brookline, United States Boston Children's Hospital Full timeSchedule: 8:00-4:30pmThursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will be responsible for:Patient...
-
Brookline, United States Boston Children's Hospital Full timeSchedule: 8:00-4:30pm Thursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will be responsible for:...
-
Patient Experience Representative II
1 month ago
Brookline, United States Boston Children's Hospital Full timeJob Posting Description The Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. *PER Positions are currently eligible for a Sign-on Bonus...
-
Brookline, MA, US Boston Children's Hospital Full timeSchedule: 8:00-4:30pmThursdays: 7:30-4:00pm Hybrid after training *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) Our Learning Disabilities Department within Neurology is currently hiring for a Patient Experience Representative! In this role, you will be responsible for:Patient...
-
Patient Experience Liaison
2 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience Representative - Hybrid: Learning DisabilitiesWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team in the Learning Disabilities Department within Neurology at Boston Children's Hospital.Key Responsibilities:Patient Encounter Management:Provide exceptional customer service to...
-
Patient Experience Liaison
3 days ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeAt Boston Children's Hospital, we strive to create an inclusive work environment that reflects the diversity of our patients and communities.We are seeking a Patient Experience Representative to join our Learning Disabilities Department within Neurology.This role will provide positive and effective customer service, supporting unit operations and...
-
Patient Experience Coordinator
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob Title: Patient Experience RepresentativeJoin Boston Children's Hospital as a Patient Experience Representative and be part of a team dedicated to providing exceptional care to our patients and families.Job Summary:We are seeking a highly motivated and organized individual to support the Developmental Medicine Center. As a Patient Experience...
-
Patient Experience Representative
4 weeks ago
Brookline, United States Boston Children's Hospital Full timePlease note this job is located in Brookline, MA M-Friday 9:00am-5:30pm $2,000 sign-on bonus (terms/taxes apply) Developmental Medicine - Patient Experience Representative As an integral part of the Division of Developmental Medicine, the mission of the Developmental Medicine Center is to improve the lives of infants, children, and adolescents who face...
-
Patient Experience Representative
1 month ago
Brookline, United States Boston Children's Hospital Full timeJob Posting DescriptionPlease note this job is located in Brookline, MA M-Friday 9:00am-5:30pm $2,000 sign-on bonus (terms/taxes apply) Developmental Medicine - Patient Experience Representative As an integral part of the Division of Developmental Medicine, the mission of the Developmental Medicine Center is to improve the lives of infants, children, and...
-
Patient Experience Representative
3 weeks ago
Brookline, United States Boston Children's Hospital Full timeJob Posting DescriptionPlease note this job is located in Brookline, MA Monday -Friday 9:00am-5:30pm $2,000 sign-on bonus (terms/taxes apply) Developmental Medicine - Patient Experience Representative As an integral part of the Division of Developmental Medicine, the mission of the Developmental Medicine Center is to improve the lives of infants, children,...
-
Patient Experience Liaison
4 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Experience Representative to join our team at Boston Children's Hospital. As an integral part of the Division of Developmental Medicine, this role will play a critical role in supporting the mission of the Developmental Medicine Center to improve the lives of infants, children, and...
-
Patient Experience Representative
2 months ago
Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults wit Patient, Dental, Representative, Customer Service, Experience, Monitoring, Healthcare
-
Patient Experience Liaison
3 weeks ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative to join our team at Boston Children's Hospital. As a key member of our Neurology department, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesPatient Encounter Management:Deliver outstanding customer service to patients, families, and...
-
Patient Experience Liaison
1 week ago
Brookline, Massachusetts, United States Boston Children's Hospital Full timeJob Summary:We are seeking a highly skilled Patient Experience Representative to join our team at Boston Children's Hospital. In this role, you will be responsible for providing exceptional customer service to patients, families, and visitors, while also supporting the smooth operation of our Neurology department.Key Responsibilities:Patient Encounter...
-
Patient Experience Representative
2 weeks ago
Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. The Patient Experience Representative I will be responsible for: Customer...
-
Patient Experience Representative
4 weeks ago
Brookline, United States Boston Children's Hospital Full timeThe Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. Nearly 60 percent of our patients have at least one special health care need. Our...
-
Patient Experience Representative
2 weeks ago
Brookline, United States Boston Children's Hospital Full timeJob Posting Description The Department of Dentistry at Boston Children's Hospital is one of the largest pediatric dentistry services providers in New England. We treat more than 29,000 patients each year, caring for toddlers, young children, adolescents, and some adults with special health care needs. The Patient Experience Representative I will be...
-
Patient Representative
2 months ago
Brookline, United States Dana-Farber Cancer Institute Full timeThe Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative...
Patient Experience Representative- Autism Spectrum Center: HYBRID
3 months ago
Schedule: Schedule: 8:30 -5 M-F
*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions
(Not eligible for internal folks)
This Patient Experience Representative is 100% in office for first few months then will be hybrid. This role will be responsible for:
- Patient Encounter Management:
- Providing positive and effective customer service that supports unit operations
- Collaborating with referring providers and practices
- Obtaining required authorizations to compile patient and staff schedules
- Scheduling patients and supporting the patient encounter
- Check In / Check Out:
- Greeting and directing patients, families and visitors
- Monitoring daily schedule and coordinating flow with clinicians/supervisor
- Reconciling payments and preparing deposits, providing record of transactions in Hospital systems
- Facilitating and directing communication with Financial Counseling
- Administrative:
- Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency services
- Providing routine clerical support as needed
- A high school level of education, Bachelor's Degree preferred
- Prior customer service or administrative experience preferred
- The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations
- The ability to work with diverse internal and external constituencies
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
