Customer Service
3 months ago
Know Your ABCs
ABC is a family owned and operated fast growing residential services company. We have been serving the Chicagoland area for over 60 years. Using industry leading technologies and placing an unparalleled emphasis on customer service and satisfaction, ABC has proven themselves to be one of the premier residential service companies in the Midwest.
All applicants are required to pass a drug-screen and background check prior to being hired.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category
Customer Service
Description
RESPONSIBILITIES INCLUDE:
- Knowledge of principles and processes for providing customer and personal services
- Customer needs assessment, meeting quality standards for services, and time management, make customers happy
- Assembly of required documents and review for accuracy
- Adhere to the companys plan for resolving customer concerns quickly and favorably
- Knowledge of administrative and clerical procedures and systems such as word processing and other office procedures.
- Communicate with customers via phone
- Giving full attention to what the customer's needs are, asking questions, and directing the conversation
- Work with internal departments to meet customer's needs
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communications
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or equivalent.
- 1 to 2 years' customer service experience preferred
- Must pass drug screening
- Must pass criminal background check
Full-Time/Part-Time
Full-Time and/or Part-Time
Keywords
Compensation
16.50
Benefits Offered
Major medical dental for full time employment. Profit Sharing for full time employment. Non-traditional hours
Exempt/Non-Exempt
Non-Exempt
This position is currently accepting applications.
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