Customer Service Specialist

4 days ago


Arlington Heights, Illinois, United States Floor & Decor Full time

Job Overview: Customer Service Specialist at Floor & Decor

About the Job: As a Customer Service Specialist, you'll be responsible for delivering an exceptional customer experience and resolving customer complaints in a professional and courteous manner. Key responsibilities include responding to customer inquiries, resolving issues, and promoting products and services.

Compensation: The estimated salary for this role is around $50,000-$70,000 per year, depending on location and experience.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Promote products and services to customers and identify opportunities to upsell or cross-sell
  • Be available to assist in other areas of the store as needed
  • Meet sales targets and contribute to the overall success of the store

Benefits: We offer competitive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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