Customer Service Ambassador

3 weeks ago


Arlington Heights, Illinois, United States Lutheran Life Communities Full time
Company Overview: The Lutheran Home is a faith-based, mission-driven organization dedicated to providing exceptional care and support to its residents. Our team members are the backbone of our organization, and we invest in their growth and recognition.

Salary: $17.50-$20/hour, with opportunities for credit towards experience.

Job Description: As a Concierge at The Lutheran Home, you will play a crucial role in creating a welcoming atmosphere for residents and visitors alike. You will serve as the first point of contact, offering assistance and information with warmth and empathy. Your dedication to exceptional customer service will enhance the overall experience, fostering a sense of comfort and security within the community.

Required Skills and Qualifications: To be successful in this role, you will need a high school diploma or equivalent, along with 3-5 years of customer service or reception experience. You must also possess intermediate personal computer skills and be able to utilize various software programs, including Microsoft Office Suite.

Benefits: At The Lutheran Home, we offer a range of benefits to support our team members' well-being and success. These include 403(b) retirement plan participation, holiday pay, 24/7 chaplain counseling, team member assistance program, daily pay, and anniversary recognition program.

What You Will Need: A schedule that varies, but typically includes Tuesdays and Wednesdays from 3:30pm to 7:30pm and Sundays from 7:45am to 3:30pm.

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