Customer Service Representative

3 weeks ago


Palmer Lake, United States Apollo Primm Commercial Roofing Full time

Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Qualifications Patient, empathetic, and passionately communicative Strong communication skills Benefits Compensation details: 25-35 Hourly Wage Company Information: Apollo Primm Commercial Roofing is where more than 50 years of combined experience come together to create the best strategies in roofing. It’s why we’re one of the top 5% of roofers in North America and why leading organizations choose us to protect their buildings. We provide the following services in the greater Atlanta area: Roof Asset Management, Inspections and Preventative Maintenance, Repairs and Restoration, Reroofing and New Construction. Company Specialties: Commercial Roofing, Roof Maintenance, Roof Inspections, Roof Repairs, Roof Replacement, TPO, EPDM, New Construction, Reroofs, Roof Asset Management, and Roof Leaks #J-18808-Ljbffr



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