Customer Service Representative

2 months ago


Lake Elsinore, California, United States The Boyd Group Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Boyd Group. As a key member of our Repair Facility Team, you will be responsible for providing exceptional customer service and administrative support to our customers and insurance partners.

Key Responsibilities:
  • Customer Service: Ensure consistent execution of our customer service standards and provide timely and effective communication with customers and insurance partners.
  • Scheduling and Coordination: Schedule appointments for vehicle repair using our repair management system and ensure timely retrieval of insurance assignments and repair authorization documentation.
  • Administrative Support: Prepare repair orders, manage rental car information, and update our repair management system with accurate and timely information.
  • Communication and Documentation: Record all communication with customers and insurance partners using our repair management system and select the appropriate communication type.
  • Quality Control: Ensure that all vehicles are properly prepared for repair and that all necessary documentation is completed accurately and on time.
Requirements:
  • Education: High School Diploma or equivalent required.
  • Experience: Minimum 1 year of experience in a similar role, such as administration assistant or customer service representative.
  • Skills: Strong attention to detail, excellent communication and interpersonal skills, and ability to work well in a fast-paced environment.
Benefits:
  • Competitive Pay: We offer a competitive hourly rate and opportunities for advancement.
  • Benefits Package: Our benefits package includes medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.
  • Training and Development: We provide ongoing training and development opportunities to help you grow and succeed in your career.


  • Lake Elsinore, California, United States Polar Express Heating and Air Conditioning Inc. Full time

    Job SummaryThe Customer Service Representative/Dispatcher supports the day-to-day operations of Polar Express Heating and Air Conditioning Inc. and serves as the primary point of contact for customers. This role requires strong communication skills, attention to detail, and the ability to work independently and as part of a team.Key ResponsibilitiesAnswer...


  • Lake Elsinore, California, United States Quality Mobile Home Services Full time

    Customer Call Center Representative OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Customer Call Center Representative at Quality Mobile Home Services in Lake Elsinore, CA.About the Role:Provide exceptional customer service to our clients via phone and other communication channelsRespond to customer inquiries and...


  • Lake Elsinore, California, United States Polar Express Heating and Air Conditioning Inc. Full time

    Job DescriptionAbout Our CompanyPolar Express Heating and Air Conditioning Inc. is committed to providing exceptional service to our customers. We strive to build trust with every client in every city, and we take pride in being a trustworthy and fair company.Our core values are F.A.I.R.: Family, Accountability, Integrity, and Respect. We treat our customers...


  • Lake Elsinore, California, United States Worlden Group Inc dba Golden Corral Full time

    Job OverviewAt Worlden Group Inc dba Golden Corral, we are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative.This role is critical in creating a positive and memorable experience for our guests, from the moment they enter to the moment they leave.Key Responsibilities:Guest Service:Welcoming guests with a...


  • Lake Elsinore, California, United States The Boyd Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Gerber Collision & Glass. As a key member of our Repair Facility Team, you will be responsible for providing exceptional customer experiences, managing working relationships with customers and insurance companies, and providing...


  • Lake Elsinore, California, United States MUNOZ INSURANCE AGENCY INC Full time

    Job OverviewMunoz Insurance Agency Inc is seeking a highly skilled and detail-oriented Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Lake Elsinore, California, United States Taymax Group Full time

    Member Services RepresentativeLake Elsinore 32261 Mission Trail, Lake Elsinore, CA 92530, United States of America Pay : $16.50 We're committed to bringing passion and customer focus to the business. Key Responsibilities • Greet members, prospective members and guests, providing exceptional customer service. • Handle all front desk related activities...


  • Lake Elsinore, California, United States MUNOZ INSURANCE AGENCY INC Full time

    Job OverviewMunoz Insurance Agency Inc. is seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and maintaining accurate records.Key ResponsibilitiesProvide service to existing...


  • Lake Elsinore, California, United States MUNOZ INSURANCE AGENCY INC Full time

    Job OverviewAt MUNOZ INSURANCE AGENCY INC, we are seeking a highly skilled and experienced Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and maintaining accurate records. Key ResponsibilitiesProvide...


  • Lake Elsinore, California, United States MUNOZ INSURANCE AGENCY INC Full time

    We are seeking a professional and personable Bilingual Spanish Customer Service Representative to fill a key role in our agency.In this position, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency.You will respond promptly to inquiries, maintain accurate records, and provide excellent customer...


  • Lake Elsinore, California, United States El Pollo Loco Full time

    Key Responsibilities: Greet and assist customers with their orders in a friendly and helpful manner. Process and assemble customer orders efficiently, ensuring accuracy and timeliness. Apply suggestive selling techniques to complete the customer experience and increase sales. Welcome customer feedback and address any comments or concerns they may have....


  • Lake Elsinore, California, United States Polar Express Heating and Air Conditioning Inc. Full time

    Job Title: CCR/DispatcherAt Polar Express Heating and Air Conditioning Inc., we are seeking a highly skilled and customer-focused CCR/Dispatcher to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing dispatch operations, and ensuring seamless communication between customers and...


  • Lake Elsinore, California, United States Chick-fil-A Dexter Ave Full time

    Job OverviewChick-fil-A Dexter Ave is seeking a motivated and enthusiastic Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, working collaboratively with our team, and contributing to the success of our restaurant.Key Responsibilities:Take orders in the restaurant and drive-thruPrepare and...


  • Lake Elsinore, California, United States Denny Full time

    Key Responsibilities:As a Service Assistant at Denny's, you will play a vital role in maintaining the overall operation of the restaurant. Your duties will include:Ensuring the cleanliness and organization of the dining area and restroomsOperating and maintaining the dish room to ensure efficient food preparation and serviceProviding exceptional customer...


  • Lake Elsinore, California, United States The Boyd Group Full time

    Job Title: CSRWe are seeking a highly skilled and customer-focused CSR to join our team at Gerber Collision & Glass. As a CSR, you will be responsible for providing exceptional customer service, managing working relationships with customers and insurance companies, and providing administrative support to the Repair Facility Team.Key Responsibilities:Ensure...


  • Lake Elsinore, California, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Front End Associate. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service:...


  • Lake Elsinore, California, United States In & Out Vehicle Registration Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at In & Out Vehicle Registration. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...


  • Lake Elsinore, California, United States Costco Full time

    Key Responsibilities: Assist cashiers with packing member orders into boxes and transferring items to a separate cart. Maintain a clean and organized register area. Retrieve carts and assist with merchandise restocking.About the Role:As a valued member of the Costco team, you will play a crucial role in providing exceptional customer service and supporting...


  • Lake Elsinore, California, United States In & Out Vehicle Registration Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing general office assistance in a fast-paced environment.Key Responsibilities:Answering phone calls and responding to...


  • Lake Elsinore, California, United States Primerica Financial Services - Lake Elsinore Full time

    Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Financial Services Representative. As a representative, you will have the opportunity to build a successful career in the financial services industry while helping families achieve financial independence.Key Responsibilities:Recruit and train new agents to join...