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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and organized Customer Service Representative to join our team at Five Star Painting. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our painting services.
Key Responsibilities:
- Contacting customers to confirm appointments and schedule new ones
- Coordinating with painting crews to ensure timely completion of projects
- Creating social media posts and advertisements to promote our services
- Answering customer inquiries through various channels
- Organizing and reviewing the work and sales calendar with the CEO
Requirements:
- Basic computer skills and ability to use a CRM system
- Excellent organizational and communication skills
- Ability to work independently and as part of a team
- Bonus for graphic and photo editing skills and bilingual Spanish speaker
Compensation and Benefits:
$18.00 per hour
About Five Star Painting:
We are a busy and growing painting franchise that values our customers and strives to provide exceptional service. As a Customer Service Representative, you will play a critical role in ensuring our customers receive the best possible experience.