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Parts Advisor

2 months ago

Tucson, United States Audi of Tucson Full time

Chapman Automotive Group is one of the largest, top-performing automotive retailers across Arizona and Nevada. With over 1900 employees regionally, our workforce is a significant source of pride for our organization. Chapman has been family owned and operated since 1966, and we value the reputation we have built around our unique sales experience. Our rapid growth and resilient culture have cultivated an amazing place to work. Happy employees make happy customers, and we reward individuals who are committed, tenacious, and motivated. We are looking for passionate, talented professionals who want to be part of a fast-paced environment that embraces career advancement, collaboration, and superior performance. Come join our team

We are looking for a Parts Advisor to join our team immediately. Preferred candidates are enthusiastic, detail-oriented, and patient. A minimum of one year of retail or wholesale parts experience will be required. Experience in the automotive industry is ideal but not necessary. Successful candidates are great at building relationships and are team players.

Job responsibilities include, but are not limited to:

  • Oversee the parts sales process from start to finish
  • Communicate with vendors and customers on parts status
  • Answer phone calls, providing customers with price quotes and other information
  • Pull and fill orders from stock
  • Provide exceptional service to internal and external customers
  • Locate parts from outside sources
Desired Skills, Qualifications, and Experience:
  • Minimum of one year in a retail or wholesale parts department
  • Must be available to work Tuesday - Friday from 7:00am - 5:30pm and Saturday from 8:00am - 4:00pm
  • High school diploma or equivalent
  • General PC knowledge
  • "How can I help you?" communication-style
  • Able to read and comprehend documents, such as instructions
  • Strong verbal and written communication skills
  • Pay is salary plus commission based based on department sales.
  • Possess a clean driving record and valid driver's license
  • Willing to submit to a pre-employment background check and drug screen

Our rewarding culture

Chapman's Culture encompasses the value of teamwork, innovation, and employee engagement. At Chapman, you'll experience coworkers rooting for each other and making extra efforts to help other employees succeed. We emphasize the importance of fostering a positive, supportive, magnetic environment where our people want to come to work each and every day. Our guiding principles create an amazing employee experience, making each of us even better and happier. We share our experience with each other, our customers, and every person we encounter.

Our attractive benefits package

We take care of our people with industry-leading benefits, which allows us - and you - to continue being amazing We offer medical, dental, company paid and voluntary life insurance, onsite nurse practitioners, voluntary long-term and short-term disability, retirement and financial planning resources, holiday pay, paid time off, employee assistance program, training and development, employee/family discount programs, and company contributions into 401(k).