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Business Development Director
2 months ago
Servpro of Augusta is hiring a Business Development Director
Benefits
Competitive compensation
Superior benefits
Career progression
Professional development
And more
Job Description:
As a Business Development Director, you will be making a difference every day by increasing brand awareness and sharing the SERVPRO story. In this role, you will be a vital team member in increasing franchise revenue by coordinating the business development activities across all MUOs, working with leadership and cross-functional members of the management team to drive and implement franchise strategy and long-range planning based on current opportunities, risks, financing needs, and organizational capabilities.
Key Responsibilities:
Ensure the culture of the franchise is adopted and maintained within all marketing teams.
Work with the executive management team and the marketing managers to develop annual marketing plans and budgets.
Assign quarterly objectives based on the annual marketing plan and budget to all marketing managers, hold managers accountable.
Define, revise, and implement policies, procedures, and guidelines across all marketing teams to ensure consistency across all MUOs.
Evaluate overall performance by gathering, analyzing, and interpreting key performance metrics (KPMs).
Develop in-depth knowledge of franchise products and services to identify profitable business opportunities.
Research new markets and emerging trends.
Analyze customer feedback to determine the level of customer satisfaction, work with management teams on ways to improve.
Build and maintain trusted relationships with directors, managers, key customers, clients, and partners.
Assist marketing managers with recruiting, training, and guiding business development teams.
Continue professional and personal development of leadership, management, and teambuilding skills.
Maintain a high degree of tact and confidentiality.
Position Requirements:
Bachelor’s degree in marketing or business or equivalent experience preferred
Proven business development, sales, and marketing experience
Excellent leadership, management, and organizational skills
Excellent analytical, problem-solving, and decision-making skills
Outstanding written and oral communication skills
Skills/Physical Demands/Competencies:
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
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