Receptionist

3 months ago


Glen Allen, United States Patient First Full time
The responsibilities of this job include, but are not limited to, the following:
  • Welcoming each guest and answering each phone call in a warm and friendly manner and with a smile;
  • Answering all phone calls in a timely manner routing calls and distributing messages to appropriate parties;
  • Maintaining the cleanliness and appearance of the reception area;
  • Assisting Human Resources staff with administrative tasks as needed;
  • Order and restock supplies for reception as needed;
  • Accepting mail, packages, and other deliveries, storing items until appropriate parties receive delivered items;
  • Maintaining a petty cash box and reporting to the Accounting Department as needed;
  • Securing access to the visitors' entrance at opening each morning and at the end of each day;
  • Responsible for operating, using, and maintaining medical and office equipment as trained;
  • Maintaining knowledge of key departments, personnel, and building layout in order to assist guests and staff;
  • Managing multiple tasks efficiently in a fast-paced environment while maintaining friendly, welcoming demeanor;
  • Providing positive, warm, and friendly customer service in all interactions;
  • Fostering teamwork and a positive, professional atmosphere.
Minimum education and professional requirements include, but are not limited to, the following:
  • Employee must be 18 years of age or older;
  • High school graduate or equivalent;
  • At least 1-2 years of customer service experience preferred;
  • Excellent verbal and written communication skills, including minimum typing experience;
  • Ability to sit, stand, and walk for extended periods of time;
  • Excellent organizational skills and ability to multi-task.

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