FairLease Receptionist

We are seeking a highly skilled and organized Receptionist to join our team at Credit Union Texas. As a key member of our FairLease department, you will be responsible for providing exceptional customer service, handling phone calls, and performing administrative tasks with a high level of accuracy and attention to detail.

• Answer and direct phone calls, responding to member inquiries and resolving issues in a professional and courteous manner.
• Manage and maintain accurate records, files, and databases, ensuring compliance with policies and regulations.
• Process and sort mail, handle tolls and red light/parking violations, and update lessee information in our core system.
• Assist Lease Assistants with verifying applicant information, validating trade-in data, and processing payoff checks.
• Provide exceptional customer service, maintaining a friendly and professional demeanor in all interactions.

• High school graduate or equivalent required.
• One to two years of related experience and/or training; or equivalent combination of education and experience.
• Excellent communication, presentation, and interpersonal skills.
• Proficient in Microsoft Office and common database applications.

This position requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and maintain a high level of accuracy and attention to detail. The ideal candidate will be comfortable working in a team environment and have excellent communication and interpersonal skills.