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HR Senior Reports Analyst

4 months ago

Worcester, United States Full Potential Solutions Full time

Overview:

Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.

Our Core Values:

  • Integrity - Do whats right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
  • Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
  • Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
  • Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive

We are seeking a highly motivated and detail-oriented Employee Listening Senior Analyst to join our team. The ideal candidate will be responsible for administering our employee listening system, creating surveys, and conducting basic data analysis to derive insights on employee experience and engagement. This position requires the ability to work independently in a different time zone from the rest of the team and collaborate effectively with stakeholders from various departments. Join our team and contribute to enhancing the employee experience through data-driven insights

Responsibilities:

System Administration:

  • Administer the employee listening system, including setup, maintenance, and troubleshooting.
  • Ensure the smooth functioning of surveys and data collection processes.
  • Implement necessary updates and improvements to enhance system efficiency.

Survey Creation and Management:

  • Design and create surveys tailored to capture relevant data on employee experience and engagement.
  • Coordinate with stakeholders to gather requirements for survey content and objectives.

Data Analysis:

  • Perform basic data analysis on survey results, combining data from engagement and other lifecycle surveys with employee data from various sources.
  • Identify trends, patterns, and correlations in the data to derive actionable insights.
  • Prepare reports and presentations summarizing key findings and recommendations.

Independent Work and Collaboration:

  • Work independently in a different time zone, managing tasks and priorities effectively.
  • Collaborate with stakeholders from different teams to understand their needs and requirements.
  • Communicate findings and insights clearly and effectively to stakeholders, providing valuable recommendations for improvement.
Qualifications:
  • Bachelor's degree in a relevant field such as Business Administration, Human Resources, Data Analytics, or a related discipline.
  • Proven experience in administering survey platforms and systems, preferably in an HR or employee engagement context.
  • Proficiency in basic data analysis techniques and tools, such as Excel, R, Python, Tableau, or similar software.
  • Strong analytical skills with the ability to interpret complex data sets and extract meaningful insights.
  • Basic storytelling and PowerPoint skills to put together presentations and reports.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders across different teams.
  • Detail-oriented with a commitment to accuracy and quality in work.
  • Ability to work independently and manage time effectively in a remote setting.
  • Experience working with employees in different time zones or international teams is a plus.
  • Familiarity with employee engagement concepts and best practices is desirable.