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Intake Support Specialist
2 months ago
New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we serve.
INTAKE SUPPORT SPECIALIST - Full Time position available
BENEFITS
Generous Paid Time Off; up to 14 paid holidays per year; medical dental and vision coverage; life insurance; 401k with employer matching and health savings accounts; wellness programs, healthy lifestyle incentives and employee assistance programs
COMPENSATION
$19.89 - $20.85 per hour
* Offers based on education and years of relevant experience
POSITION SUMMARY: Provides intake support for Congregate Care department/CBT
TYPICAL RESPONSIBILITIES/DUTIES:
1.Provides support to Congregate care departments (handles correspondence, referrals, maintains database including Netsmart, Connections, google drive etc)
2.Reviews intake process with parents or referring agency/school (if needed)
3.Assists with insurance screening to help determine if parent has viable insurance for child to be placed with New Directions.
4.Acquires all necessary consents/ documentation prior to admission and update annually.
5.Opens, closes and maintains records and in electronic databases.
6.Admits and discharges youth from care.7.Distributes admission notices and status change at time of admission, discharge or if needed during placement within the departments.
8.Maintains an up-to-date standard operating procedural manual of duties.
9.Types memos, correspondence, reports and other documents.
10.Attends all mandatory in-service training and regularly attends supervision meetings.
11.Assists in PQI tracking data and COA preparation as needed
12.All duties as assigned by immediate supervisor.
SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY & PHYSICAL REQUIREMENTS:
Minimum Education and/or Professional Qualifications/Skills
•Associates degree or equivalent from a 2 year college or technical school; or
•Minimum six months related experience and/or training; or
•Equivalent combination of education and experience.
Special - Personal Skills, Qualities, Aptitudes and Physical Requirements
New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions.
1.Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
2.Ability to deal effectively with youth and/or families.
3.Ability to accept supervision and perform as part of a team.
4.Ability to be flexible and adapt to change.
5.Ability to interface with people (groups and individuals) and communicate within various mediums (electronic, telephone, in person or written correspondence).
6.Must be proficient in typing and computer skills.
7.Must have excellent organizational and communication/interaction skills.
8.Must have a valid driver's license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver's License policy and Auto Insurance policy.
9.Meet requirements for Category 1 job classification in accordance with New Directions Employee Health policy.
10.Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.
