operations deputy manager

4 weeks ago

Temple Hills, Maryland, United States Leidos Holding Full time
The Leidos Digital Modernization sector has a career opportunity for a Deputy Operations Manager supporting the AFNCR IT Services program at Joint Base Andrews. The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. The major support areas are IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E). The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment. Leidos Digital Modernization sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. Participates as a member of the Enterprise Operations Team andworkswith the AFDW team to document, maintain, and achieves target operations solutions.Manages desktop systems imaging to create streamlined and automated solutions.Provides leadership for the maintenance and operations of COTS/GOTS systems.Leads and participates in development and transition-to-operations applications and other solutions packages.Lead compliance to enterprise operations and change reviews.Workload management for direct reports.Annual performance assessments of your team members.Responsible for implementing process improvements and providing suggestions for tools. Lead the IT Operations team responsible for Imaging, Platform Technologies, and infrastructure services.Develop and implement IT operations strategies that align with business objectives.Foster a culture of innovation, continuous improvement, and operational excellence.Collaborate with senior leadership to identify technology-driven opportunities for business growth.Oversee the development, deployment, and maintenance of standardized device imaging solutions across the efficient management of platform technologies, including endpoint management systems, virtualization platforms, and cloud services.Establish and enforce best practices for imaging and platform technology standards.Monitor and improve performance, reliability, and scalability of critical process automation and improvements to enhance operational efficiency.Implement ITIL best practices for incident, problem, and change management.Ensure adherence to SLAs, KPIs, and compliance standards.Build, develop, and manage a high-performing IT operations team.Conduct regular performance reviews, set goals, and measure outcomes.Multiple years of leading, managing or supervising teams.Currently possess an active Secret security clearance.Experiencewith a ticketing systems such as Remedy, ServiceNow, etc.Preferred Qualifications:Knowledge of Microsoft Server experience (2008R2, 2012, 2016, 2019, 2022).Knowledge of MicrosoftWindows Active Directory Management.Experience managing teams/systems connected to Storage Area Networks.Experiencewith data protection.Experiencewith VMWare environments.Experience network, applications, systems monitoring and performance tools.PMP, ITILv4.Project Management experience. Original Posting Date: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500 innovation company rapidly addressing the world's most vexing challenges in national security and health. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., com automated system - never from free commercial services (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

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