Sales Administrator

2 weeks ago

Brooklyn, United States Abbotsford Road Coffee Specialists Full time

**About Us**:
Abbotsford Road Coffee Specialists is dedicated to delivering exceptional coffee experiences to our clients. Based in Brooklyn, we provide top-quality coffee products and comprehensive program management to businesses, ensuring their success in a competitive market. As we expand, we're seeking a committed Sales Administrator to join our team and contribute to our growth.

**Job Brief**:
We're in search of a Sales Administrator who excels in customer service, meticulous attention to detail, and adept sales support. You'll be the primary contact for our customers, handling inquiries with professionalism and efficiency. Additionally, you'll play a crucial role in supporting our sales team, ensuring smooth operations and achieving sales targets.

**Responsibilities**:

- Process orders accurately and efficiently, maintaining our high service standards.
- Ensure precise data management in orders and invoices, promptly addressing any customer queries.
- Collaborate closely with our Logistics team to ensure timely deliveries and exceptional customer satisfaction.
- Maintain meticulous records of sales and customer interactions to support decision-making and relationship management
- Generate monthly sales reports to monitor performance and identify areas for improvement.
- Facilitate the collection and analysis of customer feedback to drive continuous enhancement of our products and services.
- Monitor and ensure the achievement of sales targets, promptly reporting any deviations to the sales team.
- Stay abreast of new products and features to provide informed support to customers

.**Additional Responsibilities**:

- Serve as the primary point of contact for customers at our headquarters, embodying our commitment to exceptional service.
- Address invoicing issues promptly and professionally, safeguarding our reputation for reliability.
- Ensure smooth transitions during account processes, acting as a liaison between sales and other departments.
- Provide support for ancillary sales initiatives and maintain accurate records.
- Execute various tasks with meticulous attention to detail, including procurement and equipment management.
- Coordinate effectively with relevant teams to ensure seamless communication and workflow.**Requirements and Skills**:

- Proven experience in Sales Administration or Support, demonstrating excellent customer service skills.
- Proficiency in CRM software and MS Office, particularly Excel. Strong understanding of sales metrics and best practices in customer service.
- Exceptional organizational and multitasking abilities. Collaborative team player with a commitment to achieving goals.
- Ability to thrive in a fast-paced environment and meet deadlines.
- Experience with accounting software such as Xero and inventory management software like Unleashed is highly valued.
- Certification in Marketing, Sales, or a related field is advantageous.

**What's In It for You?**Join a dynamic team dedicated to excellence. Enjoy competitive compensation, a supportive work environment, and ample opportunities for personal and professional growth.

**Experience**:

- 1+ years of experience in sales administration, preferably in consumer goods or the food and beverage industry.
- Possession of a valid driver's license is preferred.

**Traits**:

- Have a high level of attention to detail
- Adaptable problem-solver.
- Confident and assertive communicator.
- Enjoys working in a vibrant atmosphere.
- Passionate about exceptional coffee and delivering outstanding customer experiences.

Pay: $55,000.00 - $68,000.00 per year

Compensation package:

- Bonus opportunities

Ability to Relocate:

- Brooklyn, NY 11217: Relocate before starting work (required)

Work Location: In person

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