E-commerce Operations Associate

3 weeks ago


Brooklyn, United States 232 Technologies Inc Full time

Overview:
**Responsibilities**:

- Learn and Innovate Returns System:

- Master the returns system developed by others and seek opportunities for enhancement.
- Propose and implement improvements to streamline the returns process and enhance customer satisfaction.
- Optimize Listing Generation:

- Take charge of generating listings aimed at our target audience.
- Continuously evaluate listing strategies and suggest optimizations to increase visibility and drive sales.
- Architect Efficient Office Operations:

- Proactively identify areas for improvement in office administration and day-to-day operations, with a focus on utilizing spreadsheets (e.g., Microsoft Excel) for data organization and analysis.
- Develop and implement streamlined processes to enhance efficiency and productivity across all aspects of the business.
- Lead Time Tracking Efforts:

- Develop systems using spreadsheets or other data management tools to streamline time tracking processes and improve overall efficiency.
- Innovate Facebook Marketplace Management:

- Drive our presence on Facebook Marketplace for baby product inventory sales.
- Identify trends and opportunities on the platform and propose innovative strategies to maximize sales and customer engagement.

**Qualifications**:

- Demonstrated experience in e-commerce operations or related fields, with a passion for innovation and process improvement.
- Proven ability to think critically and offer insights on operational efficiency.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills, with the ability to work cross-functionally to implement process improvements.
- Familiarity with e-commerce platforms and social media channels is preferred.
- Self-motivated and eager to take initiative in a dynamic and evolving environment.
- Experience with ShipStation and advanced proficiency in Microsoft Excel is not required but preferred.

Pay: $16.00 - $18.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Brooklyn, NY 11234: Relocate before starting work (required)

Work Location: In person


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