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Emergency Medical Services Supervisor

3 months ago

Norwalk, United States Nuvance Health Full time

**Description**

Summary:
**Responsibilities**:
1. Schedules staff and directs crew and vehicle assignments Criteria A: Assigns staff daily to crews to assure completion of care daily Schedules staff and directs crew and vehicle assignments Criteria B: Assigns crews to work in the ED in between calls Schedules staff and directs crew and vehicle assignments Criteria C: identifies open shifts and works to fill them, limiting overtime Schedules staff and directs crew and vehicle assignments Criteria D: If assigned, develops EMS assignments monthly in the scheduling software
2. Clinical
- Patient Care Criteria A: Maintains less than 2 minute activation time when ambulance is available. Clinical
- Patient Care Criteria B: Evaluates scene safety, proceeds appropriately. Always follows universal precautions Clinical
- Patient Care Criteria C: Brings to patient side all equipment required, per policy Clinical
- Patient Care Criteria D: Brings all patient equipment (per P&P) with patient (on transport ambulance) on Paramedic interecepts
3. Clinical
- Patient Care Criteria A: As appropriate for patient condition/complaint, performs a thorough and timely history and physical exam. Clinical
- Patient Care Criteria B: Develops an accurate working diagnosis. Clinical
- Patient Care Criteria C: Develops a treatment plan per service guidelines and/or medical direction, implements care plan, explains same to patient/family, monitors and documents results. Clinical
- Patient Care Criteria D: Provides patient care in the Department in consultation with the Emergency Physician and Charge Nurse.
4. Decision Support Criteria A: Works with Norwalk Combined Dispatch to triage calls for mutual aid Decision Support Criteria B: Works as EMS Branch Director (until relieved) during mass care events Decision Support Criteria C: Works with ED Charge RN to provide EMS staff support for ED
5. Monitors process improvement Criteria A: Works with clinical educator to evaluate low frequency high risk procedures Monitors process improvement Criteria B: Provides coaching of employees as needed during shifts Monitors process improvement Criteria C: Ongoing concurrent QA with Norwalk Hospital providers Monitors process improvement Criteria D: Participates in EMS and hospital wide process improvement projects
7. Attends and represents EMS at Hospital meetings Criteria A: Attends and participates in EMS management meetings Attends and represents EMS at Hospital meetings Criteria B: Presents at CME business meetings Attends and represents EMS at Hospital meetings Criteria C: Works with the Director to draft operational policies Attends and represents EMS at Hospital meetings Criteria D: Attends other hospital meetings representing EMS, as assigned
8. Other responsibilities as assigned by the Director Criteria A: Fleet service Other responsibilities as assigned by the Director Criteria B: Supplies/Equipment Other responsibilities as assigned by the Director Criteria C: emsCharts operational QA Other responsibilities as assigned by the Director Criteria D: Emergency Vehicle Operations QA
9. Performs other duties as assigned.
10. Fulfills all compliance responsibilities related to the position.

Education: HS GRAD/EQUIVALENT

Other Information:
Required: The Supervisor will be a State of Connecticut Licensed Paramedic. A minimum of two years of college is preferred and experience in a lead role is preferred.
Minimum Experience: zero to six months
Desired: Must have exceptionally strong interpersonal and communication skills. Ability to remain calm and take control of chaotic situations while establishing treatment and situational priorities. Must maintain at all times: Connecticut paramedic license, ACLS, PALS and BLS/CPR 'certifications'. Preferred certifications included; NRP, PHTLS, PEPP, GEMS and CEVO (or similar emergency vehicle operator�s course). Must maintain a valid driver's license.

Credentials:ACLS,BLS,CPR,DRIVER LIC,PALS,PARAMEDIC

Company: Norwalk Hospital Association

Org Unit: 349

Department: Ambulance Norwalk

Exempt: No

Salary Range: $31.25 - $58.05 Hourly