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Inside Sales Coordinator

2 months ago

Milwaukee, United States Associated Spring US, LLC Full time

Job Summary:
**Responsibilities**:

- Interacting with customers, providing information in answer to inquiries about products, accounts, and service.
- Route qualified opportunities to appropriate personnel for further development.
- Perform collection, interpretation and recording of customer supplied data in accordance with company’s guidelines and standards.
- Utilization of Salesforce CRM system for receiving and processing new opportunities, new customer account development, account & opportunity maintenance.
- Customer and business development through prospecting, cold calling & data mining.
- Perform data validation and storage of various project files.
- Review and confirm program documents; Supply/ Purchase Requirements
- Sort and organize the data while maintaining electronic files of project records.
- Coordinates production of printed materials per customer requirements, such as drawings & specifications, bill of materials and component parts lists.
- Communicates with customers throughout the production process to keep them informed of status of job, to solicit and resolve inquiries and complaints and to obtain customer approvals.
- Prepare customer specific presentation and support Outside Sales personnel with required administrative actions.
- Other related duties and projects as assigned.
- Provide data management updates in all internal and external meetings as required.
- Travel 10-15% possible.

**Qualifications**:

- 2-5+ years of related customer service and/or sales experience in the manufacturing industry preferred.
- The ability to remain professional & calm under high pressure and maintain detailed records in a timely and accurate manner.
- Strong communication and computer skills (ERP familiarity, Salesforce/CRM and MS Office Suite) required.
- Sound practical judgment of priorities & time management.
- Negotiation Skills
- Detail oriented and excellent organizational skills.
- Contract review experience
- Blueprint reading capability preferred
- Experience in the Aerospace, Defense sector preferred

**Education Requirements**:

- Associates Degree Required; Bachelor’s degree Preferred
- Salesforce/CRM and ERP (JBA) system knowledge/experience required.

Pay: $66,459.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift

Supplemental pay types:

- Performance bonus

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Milwaukee, WI 53207 (preferred)

Work Location: In person

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