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Testing Center Administrator

3 months ago

Poughkeepsie, United States Brainseed Testing Full time

At Brainseed Testing, we provide assistance with the administration and proctoring of professional computerized exams on behalf of many popular testing companies, including Pearson VUE, PSI, Prometric, and many more.

Essential Duties and Responsibilities:

- Perform daily Testing Center opening and closing procedures. Perform basic technical support to fix issues related to the technology within the Testing Center.
- Provide customer support to front-end users of testing software.
- Understand testing requirements for exam sponsor and perform quality and security checks of all exams prior to examination time.
- Ensure any special instructions/materials, etc. for exams are followed/available.
- Check-in examinees and verify identification. Explain exam process, ask examinees to place all personal belongings in a personal locker. Direct examinees to assigned seat, help examinees begin the exam, monitor examinees, and provide technical assistance during examination time.
- Provide exam results reports after each exam and forwarding to exam sponsor, along with any check-out procedures per testing client.
- Maintain clean and safe Testing Center environment. This includes daily cleaning of the facility and occasional reorganization.
- Maintain Testing Center supplies by coordinating inventory.
- Able to pass training and testing (quizzes) necessary to become a test administrator for multiple testing services.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to communicate clearly in English is essential.

Education/Skills:

- High school diploma. No experience required.
- Basic proficiency with the Windows 10 operating system is a requirement. Moderate proficiency, especially related to troubleshooting, is an added plus.
- Proficiency in MS Word and Excel is an added plus.
- Professional face-to-face customer service skills are a requirement.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms; stoop, kneel, crouch or crawl. The employee is regularly required to stand, walk, sit; talk and hear. The employee is frequently required to use hands to finger, handle, or feel. Specific vision abilities required by this job are correctable to 20/20 vision.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

Hours per week:

- 20-29

Overtime often available:

- No

Working days:

- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday

Typical end time:

- 4-5 PM

Typical start time:

- 7-8AM

**Job Type**: Part-time

Pay: Up to $15.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Flexible schedule
- On-the-job training

Schedule:

- 8 hour shift

Work setting:

- In-person
- Office

Ability to Relocate:

- Poughkeepsie, NY 12604: Relocate before starting work (required)

Work Location: In person