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Claims Administrative Support
3 months ago
**Claims Administrative Support**
**JOB DESCRIPTION**
The New York Black Car Operators’ Injury Compensation Fund, Inc. or The Black Car Fund is a not-for-profit organization that provides workers’ compensation insurance, safety education, and a book of health and wellness benefits to drivers who operate in the state of New York and are affiliated with transportation companies that are The Fund’s Member Bases.
Due to a recent promotion, we are seeking to immediately fill the Claims Administrative Support position to support the operation of the Claims Unit.
**COMMON EXPECTATIONS**
**PRIMARY and COMMON RESPONSIBILITIES may include the following.**
- Processing Claims Unit mail
- Data Entry
- Document management/scanning
- Setting up Ability files in our Claims operating system.
- Mail drop at local post office or mailbox
- Perform ad hoc projects as needed.
**KNOWLEDGE OF**
**Must Have the following abilities**:
- Excellent customer service skills
- Strong communication skills
- Proficient in the use of Windows operating system and Microsoft Word
- Multitask and consistently meet strict deadlines.
- Must be well organized, take initiative, and be adaptable to change.
- Ability to take direction; follow protocols and procedures.
- Ability to work well with a team and independently.
- Ability to set and prioritize daily tasks independently and complete daily goals.
**ABILITY TO**
**WORK ENVIRONMENT**
- Maintain a healthy/positive working relationship with supervision, management within a diverse organizational team environment, and clientele.
- Participate in company-provided training and events.
**COGNITIVE**
- Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; ability to communicate matters of concern effectively; and meet deadlines.
**QUALIFICATIONS/PREFERENCES**
- Punctuality, customer service knowledge, the ability to work successfully both in a team or solo environment, and adaptability are critical to this role.
- Provide excellent verbal and written communication.
- Excellent time management skills.
- Be proactive and think ahead.
- Maintain a positive attitude.
- Experience with workers' compensation or in an office setting is highly preferred.
**BENEFITS**
- Health insurance (three viable plans to choose from)
- 401K (with 100% employer match up to 6% of employee's contribution)
- Life Insurance 100% paid by employer*
- Vision Insurance 100% paid by employer
- Dental Insurance 100% paid by employer
- Paid Holiday, Vacation, Sick and Personal days
- Discount Membership Program 100% paid by employer
- LSA
- FSA
- EAP
- Educational support and continuing education program subscription
- Pre-Tax Transit Benefit
- $2500 Signing Bonus
**RESPITORY ILLNESS CONSIDERATIONS AND PROTOCOLS**
- Mask wearing is required with respect to CDC Guidelines following a positive test result while working in the office.
The Black Car Fund is an equal opportunity employer. Military veterans and spouses are encouraged to apply.
**Learn more about The Fund**
Pay: $52,500.00 - $57,500.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 3 years (required)
Work Location: In person
