Account Billing Manager
2 weeks ago
**votre rôle**:
**VOS TACHES**
- vous assurerez un rôle d’interface client privilégié dans le domaine de la facturation. Vous contribuerez à la gouvernance globale client en participant aux comités de pilotage et en pilotant les comités facturation. Vous animerez les équipes internes sur les domaines commande, facturation et recouvrement
- vous mettrez en place le dispositif de facturation sur les nouveaux contrats et les évolutions nécessaires tout au long de leurs cycles de vie ainsi qu’à l’occasion de leurs renouvellements. Vous serez force de proposition sur le domaine tant en avant-vente qu’en après-vente.
- vous vous assurerez de la qualité du système de facturation, du respect des engagements contractuels associés, de la production des reportings, de la qualité de l’inventaire commercial et piloterez les actions de fiabilisation de parc.
- vous vous assurerez du traitement des réclamations clients et piloterez le cas échéant les plans d’amélioration
- vous contribuerez aux actions visant à l’amélioration de notre trésorerie, vous vous assurerez du respect du DSO, superviserez les actions de recouvrement, et mettrez en place les actions de revenu assurance.
- vous menerez les analyses sur le CA facturé en relation avec le contrôle de gestion. Vous contribuerez à la fiabilisation des prévisions de revenus.
- vous détecterez les opportunités de ventes de prestations dans les domaines commande et facturation. Vous développerez la mise en place des Webcommandes et de la dématérialisation de facture. Vous contribuerez à l’élaboration des propositions commerciales en fournissant les éléments de la solution sur les aspects commande et facturation et en vous assurant que les engagements pris pourront être atteints.
**votre profil**:
**VOTRE PROFIL**
Vous démontrez d'excellentes qualités relationnelles, une capacité à instaurer un dialogue positif avec les équipes commerciales et êtes orienté(e) clients et résultats afin d’assurer une qualité de service et le respect des engagements contractuels. Vous êtes à l'aise dans le travail en équipe et transverse. Vous vous intéressez autant aux problématiques financières que commerciales et opérationnelles.
Vous avez une bonne maîtrise des outils informatiques bureautiques (Word, Excel), la connaissance des produits et services d'OBS, ainsi que des processus de facturation Entreprise serait un plus.
Vous travaillez de manière rigoureuse et fiable en démontrant également un esprit analytique et de synthèse. Vous êtes à l'aise dans la résolution de problèmes.
Excellente maîtrise du Français à l’oral et à l’écrit
Bonne maîtrise de l’anglais à l’oral et à l’écrit
**contrat**:
CDI
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