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Patient Care Coordinator

3 months ago

Naples, United States SWICFT Cardiology Full time

Patient Care Coordinator / Front Desk Check-In_

SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator/Front Desk Check-in for a busy cardiology practice.

**Responsibilities**:

- Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
- Communicate with patients in a courteous, professional, cooperative, and mature manner.
- Accurately take messages and convey information to recipient.
- Schedule and reschedule appointments as needed.
- Recognize and respond appropriately to urgent situations.
- Collect and input insurance information in patient charts.
- Collect payment/co-pays at check in.
- May be required to perform the duties of other employees in their absence.

**Skills/Requirements**:

- Proficient computer skills with knowledge of electronic medical records.
- Excellent interpersonal, communication, and customer service skills.
- Attention to detail and organized.
- Ability to work as a member of a team.
- Ability to maintain confidentiality.

**Qualifications**:

- High school diploma or equivalent.
- Medical office experience desired, preferably in cardiology.
- Medical terminology knowledge.
- Clinical experience required.

We offer a highly competitive salary and benefits package. Please submit resume for consideration.

**Benefits**:

- 401(k).
- Dental insurance.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid time off.
- Vision insurance.

**Schedule**:

- Day shift.
- Monday to Friday.
- No weekends.

**COVID-19 considerations**:
Due to COVID-19 and the risks it poses to our patients, our office observes social distancing practices and use of PPE.

**Education**:

- High school or equivalent (preferred).

**Experience**:

- Medical terminology: 1 year (preferred).
- Medical office: 1 year (preferred).
- Customer service: 1 year (preferred).
- Athenahealth: 1 year (preferred).

**Work Location**: One location.