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Patient Care Coordinator

1 month ago

Naples, United States SWICFT Cardiology Full time $18 - $23
Patient Care Coordinator / Front Desk Check-In

SWICFT Cardiology, located in downtown Naples, is actively seeking a Patient Care Coordinator/Check-out for a busy cardiology practice.

Responsibilities:
  • Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
  • Communicate with patients in a courteous, professional, cooperative, and mature manner.
  • Accurately take messages and convey information to recipient.
  • Schedule and reschedule appointments as needed.
  • Recognize and respond appropriately to urgent situations.
  • Collect and input insurance information in patient charts.
  • Collect payment/co-pays at check in/check out.
  • May be required to perform the duties of other employees in their absence.

Skills/Requirements:
  • Proficient computer skills with knowledge of electronic medical records.
  • Excellent interpersonal, communication, and customer service skills.
  • Attention to detail and organized.
  • Ability to work as a member of a team.
  • Ability to maintain confidentiality.

Qualifications:
  • High school diploma or equivalent.
  • Medical office experience desired, preferably in cardiology.
  • Medical terminology knowledge.
  • Clinical experience required.

We offer a highly competitive salary and benefits package. Please submit resume for consideration.

Benefits:
  • 401(k).
  • Dental insurance.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

Schedule:
  • Day shift.
  • Monday to Friday.
  • No weekends.

COVID-19 considerations:Due to COVID-19 and the risks it poses to our patients, our office observes social distancing practices and use of PPE.

Education:
  • High school or equivalent (Preferred).

Experience:
  • Medical terminology: 1 year (Preferred).
  • Medical office: 1 year (Preferred).
  • Customer service: 1 year (Preferred).
  • Athenahealth: 1 year (Preferred).

Work Location: One location.