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Manager, Conference and Events Services
4 months ago
**Manager, Conference and Events Services**
The Academy of Nutrition and Dietetics, the largest organization of food and nutrition professionals, is currently looking for a Manager, Conference and Event Services. This **full-time, work-from-home flexible position** involves coordinating numerous meetings throughout the year, which can be in-person, virtual, or hybrid. This position will report to and work closely with the Director of Conference and Event Services and will be responsible for full-cycle meeting planning and event management.
**Responsibilities**:
- Coordinate all aspects of meetings and events, including facilities accommodations, audio-visual equipment, food and beverage, signage, special needs requirements, and transportation.
- Review and negotiate contracts with various vendors, such as hotels and convention centers, to ensure the best services for our events.
- Develop and monitor budgets, ensuring revenue and expenses stay within established boundaries. Reconcile event bills for accurate financial tracking.
- Manage meeting travel as needed, such as flights and/or other arrangements for staff, speakers, etc.
- Manage incoming communication in the Academy's general meeting inbox, promptly responding to inquiries, requests, and concerns with a strong focus on exceptional customer service.
- Serve as a point of contact for attendees, providing timely and informative responses to their questions, registration inquiries, and troubleshooting issues to ensure a seamless and positive experience.
- Collaborate with various departments and stakeholders to gather pertinent event details, schedule updates, and disseminate crucial information to attendees, and staff, maintaining clear and consistent communication throughout the planning process.
- Utilize relevant tools and technologies for in-person, digital, and hybrid events to ensure accessibility for all audiences.
- Maintain comprehensive records of meetings and produce post-event reports as requested.
**Requirements**:
- Bachelor's degree in Event Management, Hospitality, Business, or a related field.
- **CMP (Certified Meeting Professional) certification is required.**:
- Minimum of 5 years of experience in conference and event management, with demonstrated success in designing inclusive and accessible experiences, preferably within an association or nonprofit organization.
- Proven track record of successfully planning and executing large-scale conferences and events.
- Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
- Proficiency in event management software and registration platforms such as Cvent.
- Budget management experience, including cost control and financial reporting.
- Flexibility to travel and work occasional evenings and weekends as required.
- Remote position - work from home flexible
**About Us**:
The Academy offers a salary commensurate with experience as well as an excellent benefit package, including medical, dental, LTD, tuition reimbursement and 401k match with IMMEDIATE VESTING
The Academy promotes a friendly, professional and challenging team-based work environment. Also, the Academy’s office is conveniently located near public transportation: two major Metra train stations (Union and Ogilvie), CTA lines and major bus routes are all within a few blocks.
**The Academy of Nutrition and Dietetics is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against.
