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Wim Digital Product Management Director

2 months ago

New York, United States Wells Fargo Full time

**About this role**:
The WIM Digital team at Wells Fargo is responsible for the strategy, design, and delivery of the digital client experience within Wealth & Investment Management - from Wells Fargo Advisors and The Private Bank to the next generation of online and mobile investing capabilities. Our goal is to be known as the best place to digitally access your full wealth picture and gain relevant advice across banking, lending, and investing. We believe that by harnessing the full power of digital, we can enable every client to take the reins to their financial future, with our advice, education, and tools guiding the way to reach their goals.

We are actively seeking a Digital Product Management Director to lead the Wealth & Investment Management (WIM) Digital Platforms team responsible for delivering digital capabilities to WIM clients and other investment firms that license our software. This individual will have a strong background prioritizing relationship-building with business leaders to create clarity and transparency to alignment with goals and outcomes

**In this role, you will**:

- Manage and lead teams focused on building digital experiences for clients and end-firms aligned with Wealth & Investment Management division
- Work with internal and external stakeholders to identify product improvements and new product features
- Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
- Identify opportunities to improve the client's digital experience by reviewing research and feedback from Voice of Customer sources, user testing, and competitive intelligence

**Required Qualifications**:

- 8+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management experience
- Experience leading scrum teams with accountability for backlog development, refinement, and prioritization
- Client relationship management across enterprise and heavily matrixed environments

**Desired Qualifications**:

- Strong analytical skills with ability to draw conclusions and translate findings
- Leveraged reports, data, and insights to influence broader audiences (i.e. excel, PPT, Tableau, Alteryx, etc.)
- Excellent verbal, written, and interpersonal communication skills
- Ability to manage multiple and competing priorities
- Ability to influence and manage cross functional work streams to execute projects with quality and on-time
- Experience interpreting business and technical needs and translating them into user stories
- Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
- This opportunity provides a Hybrid work schedule
- Not eligible for visa sponsorship
- Salary range for NYC & Bay Area: $207,900-431,900 USD

**Pay Range**
$207,900.00 - $431,900.00

**Benefits**

Wells Fargo provides all eligible full
- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement

**Posting End Date**:
7 May 2024
- **Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.