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Customer Service/sales Representative
4 months ago
**Position Overview**: As a Customer Service and Sales Representative, you will be the face of our company, assisting customers with their inquiries, providing expert guidance on AT&T products and services, and driving sales to meet and exceed targets. This role requires excellent communication skills, a passion for customer satisfaction, and a proactive approach to sales.
**Responsibilities**:
- Provide accurate information about AT&T products, services, and promotions.
- Assist customers in selecting the right products and plans to meet their needs.
- Process sales transactions efficiently and accurately.
- Handle customer complaints and resolve issues promptly and professionally.
- Educate customers on the features and benefits of AT&T products and services.
- Meet and exceed sales targets.
- Stay up-to-date on industry trends and product knowledge.
**Qualifications**:
- High school diploma or equivalent required.
- Previous experience in customer service, sales, or retail is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-focused mindset.
- Basic knowledge of telecommunications products and services is a plus.
- Flexibility to work evenings, weekends, and holidays as needed.
**Benefits**:
- Competitive compensation package with a base hourly and commission structure.
- Opportunities for career advancement and professional development.
- Employee discounts on AT&T products and services.
**How to Apply**: If you are passionate about customer service, sales, and technology, and you thrive in a dynamic team environment, we want to hear from you Please submit your resume detailing your relevant experience.
**Equal Opportunity Employer**: We are proud to be an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We value all qualified applicants and their unique perspectives, and we ensure that all individuals are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay: $700.00 - $1,000.00 per week
**Benefits**:
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Paid training
Experience level:
- No experience needed
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
- Commission pay
**Experience**:
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)
Ability to Commute:
- Lehigh Acres, FL (required)
Work Location: In person
