Dps - Cld - Quality Assurance Specialist - 1576

2 weeks ago

Austin, United States TEXAS DEPARTMENT OF PUBLIC SAFETY Full time

**DPS - CLD - Quality Assurance Specialist - 1576** **(**00042255**)**

**Organization**: TEXAS DEPARTMENT OF PUBLIC SAFETY

**Primary Location**: Texas-Austin

**Work Locations**: AUSTIN (5800 GUADALUPE ST) 5800 GUADALUPE ST Austin 78752

**Job**: Business and Financial Operations

**Employee Status**: Regular

**Schedule**: Full-time

**Standard Hours Per Week**: 40.00

**Travel**: Yes, 10 % of the Time

**State Job Code**: 1576 n/a

**Salary Admin Plan**: B

**Grade**: 25

**Salary (Pay Basis)**: 6,844.40 - 8,904.73 (Monthly)

**Number of Openings**: 1

**Overtime Status**: Non-exempt

**Job Posting**: May 20, 2024, 7:56:07 AM

**Closing Date**: Jul 2, 2024, 11:59:00 PM

**Description**

**GENERAL DESCRIPTION**:Performs highly advanced (senior-level) quality assurance (QA) and audit review work. Work involves performing compliance activities related to international standards, ensuring compliance with auditing and accreditation standards, and agency policies and procedures. May train others. Works under mínimal supervision, with extensive latitude for the use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position.
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

**ESSENTIAL DUTIES / RESPONSIBILITIES**:
1. Participate in quality assurance-related activities such as proficiency test administration, policy review and revision, validation review, document control, and training record review and management.

2. Acts as an advisor to Division personnel on quality related issues and provide assistance to ensure compliance with accreditation requirements.

3. Identifies and/or reviews non-conformances and reviews any associated corrective action plans.

4. Identifies opportunities for improvement in the quality system and recommends preventive actions using a risk-based approach.

5. Participate in records management for purposes of assessment, records release, and proper retention.

6. May provide guidance to advisory boards to facilitate developing procedures and training programs which meet accreditation requirements.

7. Evaluate compliance through participation in internal auditing activities and may participate in external auditing activities.

8. Develop and conduct staff training, as assigned, regarding new program policies and procedures are implemented relate to quality assurance.

9. Evaluate trends using data and metrics. Make recommendations to management for process improvements as needed.

10. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.

11. Performs related duties as assigned.

**Qualifications**

**GENERAL QUALIFICATIONS and REQUIREMENTS**:
**Education** - Graduation from an accredited four-year college or university with a Bachelor's degree. Bachelor’s degree in Criminal Justice, Forensic Science, or Physical Science is preferred.

**Experience -**Minimum of four (4) years work experience in advanced progressive technical work, progressively responsible supervisory work, or as a Quality Assurance Specialist or Quality Manager in an accredited forensic testing or calibration laboratory. Knowledge of instrumentation, methods, techniques, and controls used in an accredited forensic laboratory. Knowledge of auditing methods and system. Training and experience as an ISO/IEC 17025 assessor and/or QAS auditor is preferred. Experience with Qualtrax Compliance Software is preferred.

Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

**Licensure and/or Certification** - Must possess a valid driver license from state of residence.

**Regulatory knowledge** - Advanced or expert working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

I**nterpersonal Skills** - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.

**Organizational and Prioritization Skills** - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

**Presentation/Communication Skills** - Must be able to construct and deliver clear, concise, and professional presentations orally and in writing to a variety of audiences and/or individuals. Must be able to understand and carry out oral and written instructions.

**Research and Comprehension** - Must demonstrate an advanced or expert ability to quickly and efficiently access relevant information, and be able to utilize and/or present research and conclusions in a clea

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