Quality Assurance Spec III

4 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Quality Assurance Spec III

This position schedule is Saturday-Wednesday 8 AM-5 PM.

Serves as a Quality Assurance Monitoring Specialist with the Quality Assurance Unit. Quality Reviews include Long Term Care, Home and Community Support Services Agency (HCSSA), Health Care Quality/Acute Care (HCQ), and Substance Abuse/Narcotic Treatment Program complaints and self-reported incidents. Reviews daily intakes of all allegations of abuse, neglect, and exploitation received by intake specialists to determine if it is a violation and to ensure timely and accurate triage and prioritization. Edits reports prepared by intake specialists prior to sending electronically to the regional offices for Investigation and to ensure quality control and accountability standards are maintained. Analyzes and interprets Regulatory Services policies, procedures and regulations. Provides consultation to agency staff, providers, advocates, consumers, legislators and other agencies. Serves as a liaison between the Complaint Intake Unit and regional field operations staff. Assists with the intake of complaints, incidents, and requests for information. Performs related work and may participate in special projects and workgroups as assigned. Interprets policies, procedures, rules, regulations and standards and communicates on a complex level with others to exchange or verify information, respond to inquiries, address issues or resolve problems. Performs other duties as assigned. Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Performs quality assurance reviews of long-term care and non-long-term care complaints and incidents to ensure accuracy/compliance with applicable Federal and State regulations. Quality assurance reviews ensure appropriate triage of priority, facility and patient history, allegations, and conditions of participation/coverage, if applicable. 35%

Evaluates long-term care and non-long-term care complaints and incidents related to abuse/neglect/exploitation of children, elderly, individuals with mental illness, or individuals with intellectual disabilities to ensure the assigned priority is in alignment with Federal and/or State regulations. Includes notifying regional staff of 24-hour priority or 2-day priority intakes. 10%

Performs quality assurance reviews for complaints to ensure the facility/agency is within Federal or State Jurisdiction. When found to be non-jurisdictional, referrals are made to other agencies, such as the Ombudsman, the Joint Commission, the Medical Board. 10%

Interprets long-term care and non-long-term care policies, procedures, rules, regulations, and standards for individuals within Complaint and Incident Intake. 10%

Communicates on a complex level with CII Staff, CMS Regional staff, State Regional staff, and other CII customers to provide, exchange, or verify intake information, answer inquiries, address issues, or resolve problems 10%

Identifies trends within internal policies and procedures and collaborates with management or workgroup to develop a resolution to ensure compliance with federal and state requirements. 10%

Completes Quality control operations and procedures by routing long-term care and non-long-term care high profile complaints and incidents when the resident/patient/client is a minor under Permanent Managing Conservatorship or involves a legislative inquiry or becomes of public interest. 5%

Serves as liaison for assigned areas on complex issues with agency staff and outside entities such as the CMS, Joint Commission, DFPS, and DSHS. 5%

Maintains current knowledge in assigned areas by reviewing literature (CMS SOM Chap 5, Appendix Q, TAC rules, and Provider Letters), attending meetings/seminars, or communicating with other professionals. 5% Knowledge Skills Abilities:
Knowledge of state and federal laws and regulations related to regulatory programs.
Knowledge of health care principles, practices, and procedures.
Ability to effectively communicate, organize and present information, with others orally and in writing to provide information.
Ability to present professional and knowledgeable information to internal and external stakeholders.
Ability to use judgment, make effective decisions and prioritize work.
Ability to analyze and solve problems.

  • Pavement Engr Spec Ii, Iii, or Iv

    3 days ago

    Austin, United States Texas Department of Transportation Full time

    **Pavement Engr Spec II, III, or IV - Maintenance Division** **-** **(**2402202**)** **Position Information** TxDOT's Maintenance Division is seeking a Pavement Engineering Specialist II-IV for the Pavement Preservation Branch! As a Pavement Engineering Specialist, you will be working with industry experts supporting nondestructive automated pavement...

  • Director, Quality Assurance

    3 weeks ago

    Austin, United States Varian Medical Systems Full time

    Director, Quality Assurance page is loaded Director, Quality Assurance Apply locations Austin, TX time type Full time posted on Posted 2 Days Ago job requisition id R-22706 Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we...

  • Information Assurance Engineer III

    2 weeks ago

    Austin, United States Galapagos Federal Systems, LLC Full time

    Job Title: Information Assurance Engineer III -4747 Job Location: Austin, TX 78701 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Information Assurance Engineer III position and to join our team of qualified, diverse individuals. The primary responsibility of this position is to applies IT...

  • Quality Assurance Specialist

    2 months ago

    Austin, United States Criteria Labs Full time

    **Quality Assurance Specialist** Criteria Labs is looking for YOU. Do you want to be a part of an accomplished team to deliver high technology so innovative that it flies and thrives in outer space? Criteria Labs is growing in the aerospace, defense, microelectronics, and semiconductor industry. Expanding many roles across the company at its...

  • Quality Engineering Analyst III

    1 week ago

    Austin, United States Frost Bank Full time

    Description It’s about putting our best to the test. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality systems excite you? If so, being a Quality Engineering Analyst III with Frost could be for you.At Frost, it’s about more...

  • Quality Assurance Analysst

    1 week ago

    Austin, United States COGNITIVE MEDICAL SYSTEMS INC Full time

    **Company Description**: Cognitive Medical Systems is seeking a detail-oriented and experienced Quality Assurance Analyst to join our team and ensure that our digital products meet 508 compliance standards, uphold security protocols, and maintain overall quality. **Position Overview**: As a Quality Assurance Analyst with a focus on 508 compliance and...

  • Quality Assurance Auditor

    1 week ago

    Austin, United States Worldwide Clinical Trials Full time

    **Who we are** We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a...

  • Tceq - Systems Analyst Iii

    4 days ago

    Austin, United States TEXAS COMMISSION ON ENVIRONMENTAL QUALITY Full time

    **TCEQ - Systems Analyst III** **(**00040681**)** **Organization**: TEXAS COMMISSION ON ENVIRONMENTAL QUALITY **Primary Location**: Texas-Austin **Work Locations**: Headquarters (582-HQAUS) 12100 Park 35 Circle Austin 78753 **Job**: Computer and Mathematical **Employee Status**: Regular **Schedule**: Full-time **Standard Hours Per Week**:...

  • Director of Quality Assurance

    2 days ago

    Austin, United States Serenity Kids Full time

    SERENITY KIDS:Serenity Kids is cultivating health, equality, and sustainability through baby food high in healthy fat and protein and made with organic vegetables and meat from regenerative family farms. We make children healthier by offering nutrient-dense foods that taste great to kids and are convenient for parents. We envision a thriving planet where...

  • Quality Assurance Officer

    10 hours ago

    Austin, United States Vandapower Full time

    **What will your job look like?** We are continuously growing, and we need you to support our expansion! We would like you to join our Quality team. You’ll be working alongside Simon and Chris, our Quality Controllers, and will report to Marchelle, our Quality & GSE Manager. As a Quality Assurance Officer you will **take ownership** of our customers’...

  • Director of Quality Assurance

    1 week ago

    Austin, United States Serenity Kids Full time

    SERENITY KIDS:Serenity Kids is cultivating health, equality, and sustainability through baby food high in healthy fat and protein and made with organic vegetables and meat from regenerative family farms. We make children healthier by offering nutrient-dense foods that taste great to kids and are convenient for parents. We envision a thriving planet where...

  • Director of Quality Assurance

    3 weeks ago

    Austin, United States Serenity Kids Full time

    SERENITY KIDS:Serenity Kids is cultivating health, equality, and sustainability through baby food high in healthy fat and protein and made with organic vegetables and meat from regenerative family farms. We make children healthier by offering nutrient-dense foods that taste great to kids and are convenient for parents. We envision a thriving planet where...

  • Director of Quality Assurance

    3 weeks ago

    Austin, United States Serenity Kids Full time

    SERENITY KIDS:Serenity Kids is cultivating health, equality, and sustainability through baby food high in healthy fat and protein and made with organic vegetables and meat from regenerative family farms. We make children healthier by offering nutrient-dense foods that taste great to kids and are convenient for parents. We envision a thriving planet where...

  • Director of Quality Assurance

    3 weeks ago

    Austin, United States Serenity Kids Full time

    SERENITY KIDS:Serenity Kids is cultivating health, equality, and sustainability through baby food high in healthy fat and protein and made with organic vegetables and meat from regenerative family farms. We make children healthier by offering nutrient-dense foods that taste great to kids and are convenient for parents. We envision a thriving planet where...

  • Director of Quality Assurance

    1 week ago

    Austin, United States Serenity Kids Full time

    SERENITY KIDS:Serenity Kids is cultivating health, equality, and sustainability through baby food high in healthy fat and protein and made with organic vegetables and meat from regenerative family farms. We make children healthier by offering nutrient-dense foods that taste great to kids and are convenient for parents. We envision a thriving planet where...

  • Quality Assurance Engineer

    3 weeks ago

    Austin, United States Tive Inc Full time

    Camber is hiring a remote Quality Assurance Engineer (PT Contract) to join our remote-first team. Reports to: Engineering Manager Location: Remote Job type: PT Contract Pay: from $47/hr About the Role The Quality Assurance Engineer is responsible for the successful review and validation of completed technical tasks within active projects in coordination with...

  • Inside Sales/customer Service

    4 days ago

    Austin, United States Spec Building Materials Corporation Full time

    **Inside Sales/Customer Service** Position Description: SPEC Building Materials Corporation is recognized as one of the nation’s leading wholesale distributors of the highest quality building materials, equipment and products for both commercial and residential roofing contractors. Since 1973, SPEC has strategically grown to thirty-six convenient branch...

  • Quality Assurance Technician

    1 month ago

    Austin, United States ClinLab Staffing Full time

    We are hiring for Quality Technician with an exciting company in Austin, TX! Responsibilities: Author work instructions and SOPsPerform product quality inspectionsCreating reports and escalating any quality issuesDocument completed tasks in accordance with FDA requirementsQualifications: US High School Diploma requiredExperience in medical device/pharma...

  • Quality Assurance Technician

    1 month ago

    Austin, United States ClinLab Staffing Full time

    We are hiring for Quality Technician with an exciting company in Austin, TX! Responsibilities: Author work instructions and SOPsPerform product quality inspectionsCreating reports and escalating any quality issuesDocument completed tasks in accordance with FDA requirementsQualifications: US High School Diploma requiredExperience in medical device/pharma...

  • Quality Assurance Technician

    1 month ago

    Austin, United States ClinLab Staffing Full time

    We are hiring for Quality Technician with an exciting company in Austin, TX! Responsibilities: Author work instructions and SOPsPerform product quality inspectionsCreating reports and escalating any quality issuesDocument completed tasks in accordance with FDA requirementsQualifications: US High School Diploma requiredExperience in medical device/pharma...