Customer Service Representative

2 weeks ago

Bolingbrook, United States Lanter Distributing Full time

**LANTER DISTRIBUTING**, a leading temperature-controlled warehousing and transportation organization, is seeking an experienced **Customer Service Representative in Bolingbrook, IL (Chicago metro area).**

This position will manage the customer throughout the entire warehouse and freight delivery life cycle, from the shipment notification through the final delivery. The CSR will handle all inquiries and correspondence regarding the customer’s scheduled appointments and shipments. They will interact with the customer and carriers in an effective and positive manner. They will also be responsible for ensuring the customer load requirements are met, using computer systems to monitor, track, and respond to customer loads.

**SHIFT**:

- Monday-Friday:
**SALARY**:

- $19.00/hr

**JOB DUTIES & REQUIREMENTS**:

- Assist with all data entry.
- Strong computer skills including, but not limited to proficiency with Microsoft Office software programs
- Learn the entire facilities paperwork flow.
- Assist warehouse staff to ensure that all vital in information is communicated in a timely manner.
- Ability to interact with customers and carriers in an effective and positive manner.
- Must pass DOT pre-employment Drug Screen and Background check
- Previous working experience in the trucking/warehouse industry required.
- Excellent phone and communication skills a must
- Must be detail oriented and good with following up on where the project was left, to ensure unfinished tasks are completed timely
- Must be able to multi task
- Proficient in Microsoft Office products
- Must be able to work flexible hours and overtime as needed, specifically when the business needs dictate

**FULL BENEFITS OFFERED after 30 days of employment.**

**To Apply**:
**Respond to this AD**

Lanter Distributing, LLC is an Equal Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, age, color, national origin, sex, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other legally protected statue or any other classification protected by federal, state, or local law.

Pay: From $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Experience**:

- Transportation management systems: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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