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Front Desk

3 months ago

Warner Robins, United States Motel 6 Full time

Front Desk Agent

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns and escalate as necessary
- Process payments and maintain accurate records of guest transactions
- Assist with room reservations and ensure accurate booking information
- Maintain a clean and organized front desk area

Qualifications:

- Excellent customer service and communication skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Previous experience in a similar role is preferred but not required

Join our team as a Front Desk Agent and be the first point of contact for our guests. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction throughout their stay.

We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

**Job Types**: Full-time, Part-time

Pay: $9.50 - $10.00 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: In person