Hotel Front Desk Associate
1 week ago
We are seeking a reliable and professional Hotel Front Desk Clerk to join our team at Wyndham Property. The ideal candidate will have a minimum of 2 years of experience in hotel front desk operations and possess excellent communication and interpersonal skills.
Key Responsibilities:
- Process guest registrations, including collecting payments and deposits
- Handle guest issues and provide exceptional customer service
- Work cohesively with maintenance and housekeeping staff to ensure seamless operations
- Communicate with the General Manager to resolve payment or guest room issues
- Perform nightly duties, including running night reports and maintaining room status inventory
- Respond to guest needs and special requests, and alert the appropriate manager as needed
Qualifications:
- Minimum 2 years of hotel front desk experience
- High school diploma or equivalent
- Reliable transportation
- Professional demeanor and ability to handle guest situations
- Computer literacy and experience with Synexis a plus
- Ability to operate basic office machines
- Excellent organizational and time management skills
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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