Specialist, Membership Services

2 weeks ago

Chicago, United States CHIME College of Healthcare Information Management Executives Full time

The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve.

Our Mission is to advance and serve healthcare leaders and the industry improving health and care globally through the utilization of knowledge and technology.

**Job purpose**

The Specialist, Membership Services will work effectively, cooperatively, and proactively with CHIME’s healthcare provider membership operations team, and in collaboration with many additional departments throughout the organization. The Specialist, Membership Services will build and maintain relationships with Association members while delivering meaningful benefits and interactive experiences providing exceptional customer service during frequent membership interactions. The Specialist will provide services that are aligned with the overall strategy of CHIME.

**Duties and responsibilities**
- Create and manage all recruiting processes and support functions including onboarding of new members, through relationship management with members and organizations.
- Provide thorough, timely and professional written and verbal communications regarding member inquiries.
- Assist in coordinating activities of committee structures to ensure continuity of membership development standards, themes, and delivery. The term “committees” implies committees, sub-committees, task forces, project teams, special interest groups, and councils.
- Coordinate membership communications with CHIME team members responsible for marketing and communications.
- Review and support the maintenance of the departmental calendars and budgets.
- Coordinate department resources in accordance with policies and procedures as established by CHIME.
- Continually review processes to ensure member satisfaction and operational efficiency.
- Provide support to the VP, Membership to streamline and maximize scheduling, tracking, and delivery of membership benefits.
- Conduct administrative duties as assigned.
- Limited travel may be required.
- Perform other duties as assigned.

**Qualifications**
- Bachelor’s degree required.
- Strong customer service and customer experience skills required.
- Excellent computer skills and knowledge of MS Word, Excel, Outlook, and other computer programs required.
- Experience or background in a professional association strongly preferred.
- Experience with customer relationship management and association management technology and tools preferred.
- Ability to work effectively in and across teams to accomplish CHIME objectives and goals required.
- Ability to proactively establish and foster member relationships to provide defined benefits required.
- Ability to effectively work and handle numerous tasks, matters, issues, and assignments and meet deadlines required.
- Discipline to successfully work in a collaborative environment where assignments may include tasks with and without close supervision required.
- Ability and willingness to participate in and guide planning to help develop ideas for new membership initiatives required.
- Ability to remain calm under pressure and maintain a positive attitude required.

**Working conditions**

This is a remote based position. Some travel will be required.

CHIME currently requires, as a condition of employment, that employees receive the COVID-19 vaccine and follow all other CHIME COVID-19 safety protocols, unless the employee is granted an exemption in accordance with applicable laws.

  • Specialist, Membership Services

    2 weeks ago

    Chicago, United States CHIME College of Healthcare Information Management Executives Full time

    Job DescriptionJob DescriptionSalary: The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information...

  • Membership Database Support Specialist

    3 weeks ago

    Chicago, United States Turnaround Management Association Full time

    Job DescriptionJob DescriptionDo you have experience with databases, like detail and finding solutions to problems?Do you have a customer focused mind-set and a passion for supporting others ?Do you want to be rewarded with an unparalleled benefits package, professional development support and much more?If the answer is yes to the above, this may be the...

  • Membership Database Support Specialist

    3 days ago

    Chicago, United States Turnaround Management Association Full time

    Job DescriptionJob DescriptionDo you have experience with databases, like detail and finding solutions to problems?Do you have a customer focused mind-set and a passion for supporting others ?Do you want to be rewarded with an unparalleled benefits package, professional development support and much more?If the answer is yes to the above, this may be the...

  • Associate, Membership Services

    4 weeks ago

    Chicago, United States CHIME College of Healthcare Information Management Executives Full time

    Job DescriptionJob DescriptionSalary: The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information...

  • Membership & Marketing Specialist, ALSC/YALSA

    2 weeks ago

    Chicago, United States American Library Association Full time

    The American Library Association (ALA) is the foremost national association for libraries and information centers in the world, delivering pragmatic solutions to pressing issues such as expanding economic opportunity, advancing education, and learning in the global economy, and strengthening public interest information policies such as telecommunications,...

  • Director of Membership

    1 week ago

    Chicago, United States Illinois Restaurant Association Full time

    The Illinois Restaurant Association is a non-profit organization dedicated to promoting, protecting, educating and improving the restaurant industry in Illinois. We are seeking an experienced Director of Membership to lead our organization's membership growth and engagement efforts and partnership programs. The Director of Membership will be responsible for...

  • Director of Membership

    1 month ago

    Chicago, United States Illinois Restaurant Association Full time

    JOB SUMMARY:The Illinois Restaurant Association is a non-profit organization dedicated to promoting, protecting, educating and improving the restaurant industry in Illinois. We are seeking an experienced Director of Membership to lead our organization's membership growth and engagement efforts and partnership programs. The Director of Membership will be...

  • Director of Membership

    4 weeks ago

    Chicago, United States Illinois Restaurant Association Full time

    JOB SUMMARY:The Illinois Restaurant Association is a non-profit organization dedicated to promoting, protecting, educating and improving the restaurant industry in Illinois. We are seeking an experienced Director of Membership to lead our organization's membership growth and engagement efforts and partnership programs. The Director of Membership will be...

  • Membership Coordinator

    2 weeks ago

    Chicago, United States Illinois Hispanic Chamber of Commerce (IHCC) Full time

    **Membership Coordinator** **Job description** Serving as an integral member of the IHCC team, the Membership Coordinator will provide leadership and oversight of the chamber’s membership, attracting new members and retaining and supporting existing members. The coordinator will ensure membership initiatives are implemented effectively and efficiently,...

  • Membership Manager

    2 months ago

    Chicago, United States Chicago Association of Realtors Full time

    Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with the Associations policies and procedures, the Manager of Member Care supervises and oversees the daily operational activities of the Member Care department, leads a team of front-line specialists, and engages in a variety of activities that...

  • Membership Manager

    3 months ago

    Chicago, United States Chicago Association of REALTORS® Full time

    Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with the Association’s policies and procedures, the Manager of Member Care supervises and oversees the daily operational activities of the Member Care department, leads a team of front-line specialists, and engages in a variety of activities...

  • Membership Manager

    1 month ago

    Chicago, United States Chicago Association of REALTORS® Full time

    Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with the Association’s policies and procedures, the Manager of Member Care supervises and oversees the daily operational activities of the Member Care department, leads a team of front-line specialists, and engages in a variety of activities...

  • Membership Manager

    4 weeks ago

    Chicago, United States Chicago Association of REALTORS® Full time

    Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with the Association’s policies and procedures, the Manager of Member Care supervises and oversees the daily operational activities of the Member Care department, leads a team of front-line specialists, and engages in a variety of activities...

  • Membership Manager

    4 weeks ago

    Chicago, United States Chicago Association of REALTORS® Full time

    Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with the Association’s policies and procedures, the Manager of Member Care supervises and oversees the daily operational activities of the Member Care department, leads a team of front-line specialists, and engages in a variety of activities...

  • Vice President, Membership

    2 weeks ago

    Chicago, United States CHIME College of Healthcare Information Management Executives Full time

    The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and...

  • Vice President, Membership

    2 weeks ago

    Chicago, United States CHIME College of Healthcare Information Management Executives Full time

    Job DescriptionJob DescriptionSalary: The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information...

  • Membership Representative

    4 weeks ago

    Chicago, United States LA Fitness Full time

    Responsibilities: - Develop and maintain relationships with existing and potential members - Conduct sales presentations and product demonstrations to prospective members - Identify and analyze customer needs to recommend appropriate membership options - Negotiate and close sales deals to meet or exceed monthly targets - Collaborate with the marketing team...

  • Membership & Events Coordinator

    2 weeks ago

    Chicago, United States Hispanic American Construction Industry Association (HACIA) Full time

    Founded in 1979 as a non-profit 501 (c) (6) organization, the Hispanic American Construction Industry Association (HACIA) is a construction advocacy, training, and membership organization. With over 300 members, HACIA provides a range of technical and supportive services to assist minority, women, veteran, and disadvantaged business enterprises (M/W/V/DBE)...

  • Membership Business Analyst

    4 weeks ago

    Chicago, United States American Osteopathic Association Full time

    **THIS IS A HYBRID POSITION REQUIRING 2 DAYS PER WEEK OF IN-PERSON WORK IN OUR DOWNTOWN CHICAGO OFFICE.** **JOB SUMMARY** Serves as a Membership Business Analyst in the Member Services Department providing daily management of member dues billing process, track dues revenue, monitor/provide data analysis on member recruitment and renewal trends, manage...

  • Marketing and Membership Coordinator

    3 weeks ago

    Chicago, United States Association Management Center Full time

    Association Management Center seeks a **Marketing and Membership Coordinator **to add to our team. This role supports AMC's client, American Society of Pediatric Hematology/Oncology (ASPHO) - a 501(c)6 national medical specialty society - to provide support for all marketing, communications, and membership efforts. This is an exciting opportunity for an...