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Dispatcher

3 months ago

Naples, United States Best Home Services (Naples) Full time

Overview:
**| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities + Training |**

**Benefits**:

- Health, Dental and Vision coverage
- Birthday Pay
- Paid company life insurance
- 401K
- Paid Time off
- 7 Paid Holidays
- Parental Leave
- Career Advancement opportunities

**_ Responsibilities_**:

- Dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
- Dispatch planned maintenance to ensure timely completion.
- Receive service requests from customers and coworkers. Enter information into the computer. Assist Owners with paperwork and prepare reports.
- May assist Service Manager with ordering, scheduling repairs for residential & light commercial HVAC units, scheduling delivery of parts, and coordination of services with outside advertising firms & supply vendors.
- Track & measure various Company lead sources.

**_ Qualifications:_**
- Excellent phone skills
- Good communication, organizational, math, and computer skills
- Ability to multitask efficiently in a fast-paced environment
- Not required but is a plus;_
- Service Titan & Microsoft Office experience
- Knowledgeable in Residential Electric/HVAC/Plumbing

**Compensation
- $18.00 - $20.00/hour