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Training Specialist

3 months ago

Washington, United States Department of Motor Vehicles Full time

**JOB SUMMARY**

The Training Specialist position at the DC Department of Motor Vehicles (DC DMV) is in the Office of Administrative Services and reports directly to the Associate Director of Administrative Services. Training Specialist is responsible for providing the full range of in-service training program activities, including the analysis and identification of training needs; the development of training plans and approaches; and the execution of the training program itself, i.e., content, other material and aids, and arrangements for conducting the training.

The incumbent in this position will be responsible for developing and facilitating training for DC DMV employees, which includes senior leaders, managers, supervisors, and front-line staff. The incumbent will determine training needs for the employees and incorporate them into DMV University, which is designed to offer employees courses year-round. The incumbent will also be responsible for the agency's yearly customer service training

**DUTIES AND RESPONSIBILITIES**

**QUALIFICATIONS AND EDUCATION**

Specialized experience is experience which is directly related to the position which has equipped the individual with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, the incumbent must possess at least one (1) year of specialized experience equivalent to the next lower grade level in the normal line of progression.

A bachelor’s degree is preferred or an equivalent combination of education and experience.

**LICENSE AND CERTIFICATION**

NONE

**WORKING CONDITIONS/ENVIRONMENT**

The work is performed primarily in a training room or office settings that is heated/cooled, lighted, ventilated, and involves everyday risks or discomfort.

**OTHER SIGNIFICANT FACTS**

**Tour of Duty**: Monday-Friday; 8:15am-4:45pm

**Pay Plan, Series, and Grade**: CS-1712-12

**Promotion Potential**: No known promotion potential.

**Collective Bargaining Unit (Non-Union)**: This position is not covered under a collective bargaining agreement.