Contracts Administrator

3 weeks ago


Anaheim, United States ATI Restoration, LLC Full time

Champion and manage processes:

- Account onboarding - Create and manage a process for the onboarding of new and existing

National Accounts
- Using the draft Account Profile, collect and/or arrange for the collection for the

information fields and referenced data, including Property Asset lists.
- Own the Account Profile process, and monitor changes to the same, ensuring

alignment with future state goals for changes to the Salesforce platform, as well as

related changes that may pertain to a future CLM platform, and future mapping tools.
- Ultimately, the Account Profile fields must be housed in Salesforce, providing visibility

and reportability of all related account information and client requirements). As the

information in the Account Profile is the knowledgebase for each National Account

client, it is essential that all information is accurate and updated in a timely fashion,

including changes to SLAs.
- Ensure that all accounts are linked properly to related accounts, and in the proper

hierarchal order.
- Contract onboarding - Working in concert with the Business Development, National Accounts,

and the Contract Compliance teams, responsibilities include:

- Capture of contract information relative to the Account Profile process
- Ensure that all relevant contract documents are uploaded (i.e., property asset lists,

pricing, PW/CPR guidance, etc.)
- Manage and maintain the contract database until such time that it is replaced by

Salesforce or CLM capabilities. This will require significant interface with various

internal parties.
- Champion process development of job onboarding, to be managed by the Compliance and Quality

Assurance team (for National Accounts), and the Call Center (non-National Accounts) at developmental

completion
- Interface with members of various teams, to include the Call Center, Central Estimating,

National Accounts, Operational assets, and others
- Ensure that the job onboarding process is consistent with, and an extension of the Account and

Contract onboarding processes
- Key components to be verified by the Job onboarding process include, but are not limited to:

- Account, hierarchy and Information
- Contract, and hierarchy
- Pricing volume
- Market segment/sub-segment
- POCs and contact info
- Billing procedures
- SLAs/response guidelines
- Interface with other stakeholders for the integration of mapping tools as they relate to contract and

account information.
- Create a plan for personnel redundancy for all processes
- Training of various stakeholders on Account, Contract, and Job onboarding

Base Salary Range: 70-73k plus Incentive


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