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Front Desk Treatment Coordinator

3 months ago

Riverside, United States Just For Kids Pediatric Dentistry Full time

Just For Kids Pediatric Dentistry is looking for a outgoing and customer service oriented person to work in a fun and fast environment.

We are a looking for someone BILINGUAL (spanish) to assist in the front desk.
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing and faxing.
- Insurance verification and treatment planning

Dental Receptionist Requirements:

- High school diploma or GED.
- Certification in office administration, medical administration, or related field is advantageous.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software (Dentrix).
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.

We are hiring for part time positions currently and with the likelihood of expanding hours as the needs permit.

Please include a resume and a reference and answer the following questions.

1. What do you think is the most important aspect of your job?

2. On a busy day of scheduling appointments, how do you ensure that all other administrative duties are completed?

3. What software are you comfortable using? ie Dentrix, Weave

4. Do you speak Spanish?

Pay: $20.00 - $25.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Paid time off

Schedule:

- Monday to Friday

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person