Hotel Front Desk Manager

2 weeks ago


Hoffman Estates, United States My Hotel Keeper Full time

**My Hotel Keepers **is looking for a **Hotel Front Desk Manager ** for our Chicago property**.**
**- Must have hotel experience**
**- Joining Immediately**

**Hotel front office managers typically have a wide range of responsibilities, which can include**:

- Interviewing potential employees to ensure hiring decisions are made based on qualifications and experience
- Managing the hotel’s operations to ensure compliance with federal, state, and local laws and regulations
- Communicating with guests to answer questions about their reservations or other issues related to their stay
- Assisting guests in resolving problems or complaints with their reservations or regarding other issues during their stay
- Managing the front desk staff to ensure high levels of customer service are provided to guests at all times
- Coordinating activities and events such as conventions and conferences, weddings, and banquets to ensure that they run smoothly
- Ensuring that the facilities are clean and well maintained, and that supplies are ordered and restocked as needed
- Assisting guests with travel arrangements such as car rentals, airport shuttle services, and planning trips to nearby attractions
- Handling accounting tasks such as payroll processing and billing for room service or food and beverage charges

Pay: $45,000.00 - $65,000.00 per year

**Benefits**:

- 401(k)

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work setting:

- In-person

Work Location: In person



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