Front Desk Agent

4 weeks ago


Hoffman Estates, United States Hampton Inn Hoffman Estates Full time

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

**Skills**
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

**Job Type**: Part-time

Pay: $14.00 - $18.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Hotel Experience: 1 year (required)
- Front desk: 1 year (required)

Ability to Relocate:

- Hoffman Estates, IL 60169: Relocate before starting work (required)

Work Location: In person



  • Hoffman Estates, United States Holiday Inn Express & Suites Full time

    Hotel Front Desk Receptionist - 2nd shift We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests during the 2nd shift (2P-10P), check in guests, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent...

  • Hotel Front Desk Agent

    19 hours ago


    Hoffman Estates, United States Holiday Inn Express & Suites Full time

    DescriptionHotel Front Desk Receptionist - 2nd shift We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests during the 2nd shift (2P-10P), check in guests, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent...


  • Hoffman Estates, United States Holiday Inn Express & Suites Full time

    Job DescriptionJob DescriptionHotel Front Desk Receptionist - 2nd shiftWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests during the 2nd shift (2P-10P), check in guests, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You...


  • Hoffman Estates, United States Holiday Inn Express & Suites Full time

    **Hotel Front Desk Receptionist - 2nd shift** **Compensation**: $15 - $17 hourly **Responsibilities**: - Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information - Answer incoming calls and questions about guests’ needs in-person and online regarding room...


  • Hoffman Estates, United States Dental Whale® Full time

    **Dental Front Desk Coordinator** **Overview** At Hoffman Smiles - part of Dental Whale Practice Group (DWPG) - we strive to provide exemplary, personalized dental care in a friendly, relaxing environment at an excellent value. Our Front Desk Coordinatoris a key part of delivering this 'WOW' experience we strive for! **Front Desk Coordinator** You might be...


  • Hoffman Estates, United States Village of Hoffman Estates Full time

    -Closes On: June 16, 2024 at 11:59 PM CST **Department**: Police **Job Status**: Full-Time **Days Worked**: Sun., Mon., Tue., Wed., Thu., Fri., Sat. **Position Type**: Full-Time **Status**: Until Filled ***: NOW HIRING: FULL-TIME ADMINISTRATIVE SERVICE OFFICER I - POLICE FRONT DESK **2 POSITIONS AVAILABLE - 1 OVERNIGHT SHIFT - 9:30PM -...


  • Hoffman Estates, United States Pure Barre Full time

    Job Description Job Description POSITION: Pure Barre South Barrington is currently seeking a qualified Sales Representative/Front Desk Associate. The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully...


  • Hoffman Estates, United States Pure Barre - South Barrington Full time

    Job DescriptionJob DescriptionPOSITION: Pure Barre South Barrington is currently seeking a qualified Sales Representative/Front Desk Associate. The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully...


  • Hoffman Estates, United States Advance Health and Wellness Full time

    Advance Health and Wellness is seeks a detail-oriented assistant/receptionist. Responsible: Answering all call, checking patients in, collecting co-pays, verifying insurance, collections on delinquent patient accounts as well as insurance. Helping place patients on decompression machine, posting on social media, etc This is a full time or part time...

  • Night Auditor

    6 days ago


    Hoffman Estates, United States Marriott Hoffman Estates Hotel Full time

    ** URGENT REQUIREMENT ** **Chicago Marriot Northwest** is hiring for a **Night Auditor** to assist guests with their overnight requests and balance accounts from the day shift. Leading Full Service Hotel brand. ** Minimum 2-3 year experienced as Night Auditor.** **Front desk experience mandatory** **Marriott FSPMS experience mandatory** **Contact...

  • Dental Receptionist

    1 week ago


    Hoffman Estates, United States Once Upon A Smile Full time

    Job DescriptionJob DescriptionDental Front Desk ReceptionistLocation: Hoffman Estates, ILWho we are: Once Upon a Smile is a growing private pediatric dental practice that specializes in treating children and teens. Our mission is to be the trusted dental provider for parents and patients. Part of our core values is creating an amazing employee experience and...


  • Hoffman Estates, United States Holiday Inn Express & Suites Full time

    $40,000 - $45,000 yearly **Responsibilities**: - Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success - Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds - Lead sales and marketing efforts...


  • Hoffman Estates, United States Rodasi LLC Full time

    Full Job DescriptionPatient Service Representative The Ardent Counseling Center is a culture-first organization that cares how our team members feel on a daily basis. We foster a safe environment where our team members are free to be themselves, make mistakes, ask for help when they need it, and experience the power of leading a high-functioning team. As a...


  • Hoffman Estates, United States Rodasi LLC Full time

    Full Job DescriptionPatient Service Representative The Ardent Counseling Center is a culture-first organization that cares how our team members feel on a daily basis. We foster a safe environment where our team members are free to be themselves, make mistakes, ask for help when they need it, and experience the power of leading a high-functioning team. As a...


  • Hoffman Estates, United States Stretch Zone - 1077 Full time

    Job DescriptionJob DescriptionHealth, Wellness, and Fitness Professionals Compensation / Perks:$25 to $30 HourlyPaid In-house stretching certification and training providedHigh-energy atmosphereCareer growth opportunitiesContinuing education opportunitiesPotential monthly incentivesAre you looking for an opportunity to make a difference in the lives of...


  • Patuxent River Estates, United States General Atomics and Affiliated Companies Full time

    General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies. We are looking for a project administrator/facility security officer (FSO)...