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Hotel Front Desk Night Auditor

4 months ago

Hoffman Estates, United States Holiday Inn Express & Suites Full time

$15 - $16 hourly

**Responsibilities**:

- Process additional administrative, bookkeeping. and accounting procedures as required
- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

**Qualifications**:

- Experience in the hospitality industry or guest services is preferred, but not required
- Diploma or equivalent from high school is required; some college is desired
- Great communications. and excellent customer service skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Overnight shift; requires flexible hours

**About Company**
Newer Hotel in the Prairie Stone business park next door to the NOW Arena. We are looking for individuals who want long-term aspirations and want to grow within the firm.