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Inside Sales Representative

3 months ago

Libertyville, United States UPG Enterprise Full time

Founded in 2014 by two successful entrepreneurs, UPG Enterprises, LLC is a high growth, privately held operator of world-class diversified industrial businesses. Our family of companies has been built from more than 15 acquisitions in the metals, manufacturing, distribution, and logistics segments. Approaching $1.5B in annual revenue, the UPG portfolio of companies operates more than 3 million square feet of manufacturing space, a fleet of 200+ trucks, and over 18 production facilities across the U.S., Canada, and Mexico. We take a long-term approach to business and pride ourselves on having a lasting foundation built upon a strong culture, mutual respect, excellent teams, and an innovative entrepreneurial spirit.

Metalex **_powered by_** UPG is looking to hire an Inside Sales Representative to join our dynamic team in our Libertyville, IL facility The Inside Sales Representative manages the day-to-day activity within business accounts, consistently looking for ways to grow the assigned book of business. Assigned to specific accounts and markets, the Inside Sales Rep is diligent in building Metalex’ s strategic competitive advantage through the management of current and new customers and/or markets. We strive to build strong relations with our customers by providing high levels of service, valued opportunities, and professionalism in all interactions, allowing us to be fully integrated with our customers. This position will report to the Director of Sales.

**Primary Duties and Responsibilities**:

- Customer focused approach_
- Identify the needs of each customer and tailor specific solutions that create value, revenue, and profitability for Metalex
- Establish Metalex’ s strategic capabilities and leverage these to gain a competitive advantage
- Maintain product knowledge and understanding of customer needs/requirements
- Interact directly with customers to provide status updates and fulfill service needs
- Drive for results_
- Develop and implement business plans and sales strategies for targeted accounts to achieve assigned sales goals
- Ensure accurate, detailed information to internal and external partners
- Meet and exceed sales results, company goals and customer satisfaction
- Maintain adaptability - ability to work independently as well as a member of our team
- Collaboration_
- Capture customer job specifications and accurately maintain updates within the Company’s ERP system
- Oversee and ensure successful fulfillment of orders, working closely Production Planning, Warehousing and Purchasing to ensure on-time delivery and communicate changes or delays to the customer
- Actively retrieve purchase orders from customer portals
- Enter customer orders, providing relevant information to internal and external parties
- Maintain accurate customer profile information.
- Manage all customer relationships with internal business partners to help ensure timely resolution of the order to cash process.

**Position Requirements**:

- Bachelor’s Degree, preferably in Business, Communications or Marketing.
- 1-2 years Inside Sales experience preferred
- Excellent verbal and written communication skills
- High proficiency utilizing the Microsoft Excel, V-lookups/Pivot tables
- SAP experience strongly desired

**Incentives**
- Full benefits package: Medical -Vision-Dental-Life-Disability-HSA-FSA
- 401(k) Match: 50% on the first 6% of contributions
- Tuition Reimbursement Offered

**Diversity & Inclusion Statement**

UPG Enterprises LLC and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.