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Patient Coordinator

3 months ago


West Palm Beach, United States Bespoke Aesthetics Full time

Bespoke Aesthetics is a luxury aesthetic medicine practice in West Palm Beach, FL.
- **JOB DESCRIPTION**:_

Bespoke Aesthetics in West Palm Beach is seeking a **highly motivated Patient Care Coordinator/ Receptionist. **Must have a bubbly, friendly, outgoing personality, and a neat, professional appearance. Potential for growth into Practice Manager position in the future.
- Proficient computer skills (Apple) are necessary._ In order to be successful as our patient coordinator an attention to five-star customer service is essential; from answering each phone call, to greeting our patients by name with a smile. You are the first person our patients will speak with on the phone and see upon arriving to our state-of-the-art practice.

**Patient Coordinator Role**:
Adheres to guidelines in Bespoke Aesthetics Employee Handbook

Greets all patients by name upon arrival for their appointment

Answer phone calls in a polite yet energetic manner, take messages when appropriate

Registers all new patients in EMR / updates existing patients’ information as needed

Schedule/Change appointments in our electronic medical records system

Collecting payments upon checkout

Notifies support staff of patient’s arrival in timely manner

Participates in office trainings

Maintains a clean and organized patient lounge area

Work together as a team player with other team members

Discusses treatment plans with patients when necessary with confidence

Our work environment includes:

- Chic, modern office setting
- Friendly atmosphere
- Company perks
- On-the-job training
- WHO WE ARE:_

Bespoke Aesthetics was created with a boutique style business model in mind to give patients uniquely tailored aesthetic treatments that exceeds their expectations. We take pride in offering a positive team culture environment to our employees.

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- West Palm Beach, FL 33401: Reliably commute or planning to relocate before starting work (required)

Pay: $20.00 - $25.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday

Work setting:

- Private practice

**Education**:

- Associate (required)

**Experience**:

- Medical Spa: 2 years (preferred)

**Language**:

- English (required)

Ability to Commute:

- West Palm Beach, FL 33401 (required)

Ability to Relocate:

- West Palm Beach, FL 33401: Relocate before starting work (required)

Work Location: In person