Client Service Coordinator

2 weeks ago

Westerly, United States INSPIRE Physical Therapy and Wellness, LLC Full time

Are you ready to be a part of a dynamic team that's reshaping how physical therapy and occupational therapy services are delivered? INSPIRE Physical Therapy and Wellness is seeking a Client Coordinator/Office Manager to join our innovative business model, providing outpatient PT and OT services directly in clients' homes across Connecticut and Rhode Island.

**About Us**

At INSPIRE, we're not just another therapy clinic. We're pioneers in the field, offering Medicare Part B services with a twist. Our concierge approach ensures that clients receive personalized care in the comfort of their own homes, all while maintaining the highest standards of professionalism and expertise. Founded in May of 2020 and headquartered in Westerly, Rhode Island we continue to grow with current services from Guilford, Connecticut to Providence, Rhode Island

**The Role**

As our Client Coordinator, you'll play a pivotal role in ensuring the smooth operation of our unique business model. You'll be the linchpin between our clients, therapists, and administrative team, ensuring that every aspect of our services runs seamlessly.

**Qualifications**
- Experience: Minimum 5 years in a similar role, preferably in a healthcare setting.
- Insurance Verification: experience with Medicare part B insurance verification and checking client eligibility and working closely with the Billing Department.
- Detail-Oriented: Meticulous attention to detail is a must, especially when it comes to insurance verification and scheduling.
- Team Player: Collaboration is key in our fast-paced environment. We need someone who thrives in a team setting.
- Organized: From managing schedules to maintaining records, you'll need top-notch organizational skills.
- Procedure and Policy Creation: Ability to streamline processes and develop efficient procedures and policies; improve quality and productivity by identifying improvement opportunities
- Excellent Communication: Clear and effective communication is essential, both internally and with clients.
- Self-Starter: We're looking for someone who can hit the ground running and take initiative to drive positive change.
- Passion for Change: Believe in our mission of revolutionizing care provision and be eager to contribute to our continued growth.
- Community Outreach: Engage in light community outreach activities to promote our services and foster relationships within the community.
- Medical Billing: Experience with physical therapy and occupational therapy billing.

**Responsibilities**:

- Aligns with Strategy: Develops recommendations to align with the organization's strategic direction.
- Customer Service Standards: Ensures staff interacts with patients courteously and professionally, holding them accountable for service standards.
- Performance Management: Sets performance expectations, conducts appraisals, and provides ongoing training and coaching to staff.
- Hiring and Training: Work with the Founder to train new hired, providing orientation and training using documented policies and procedures.
- Schedule Management: Maintains staff schedules to complement provider schedules, manages attendance, and coordinates time off. All therapists are responsible for their own daily schedules.
- Customer Relations: Maintains positive customer relationships, resolves conflicts, and educates employees on customer service.
- Communication: Facilitates effective communication between staff, management, and customers to ensure success.
- Teamwork Promotion: Promotes teamwork within the practice and actively seeks opportunities for collaboration.
- Staff Meetings: Conducts monthly staff meetings (with the Founder) to address issues, improvement initiatives, and promote teamwork.
- Community Outreach: Work closely with the team to identify new referral sources, maintain community relationships with current referral sources, attend community events to help in the promotion of the mission/vision of INSPIRE.

**Why Join Us**
- Impact: Be part of a team that's transforming healthcare delivery and making a real difference in people's lives.
- Innovation: Embrace a forward-thinking approach to therapy services that sets us apart from traditional clinics.
- Growth Opportunities: As we expand our reach, there's ample room for professional development and advancement.
- Flexibility: Enjoy the flexibility of remote work while still being deeply involved in our day-to-day operations.

Pay: $20.00 - $24.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Flexible schedule
- Paid time off
- Professional development assistance
- Retirement plan

Schedule:

- Choose your own hours
- Monday to Friday

Work Location: In person

  • Volunteer Program Coordinator

    4 weeks ago

    Westerly, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direct supervision of the System Director of...

  • Volunteer Program Coordinator

    7 days ago

    Westerly, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direct supervision of the System Director of...

  • Customer Service Specialist

    1 month ago

    Westerly, United States Servpro Team Luzzi Full time

    SERVPRO of Washington County, RI is hiring a **Customer Service Specialist!** **Benefits **SERVPRO offers: - Competitive compensation - Superior benefits - Career progression - Professional development And more! As the **Customer Service Specialist** you will be answering and triaging calls, handling customers complaints, assist with scheduling or...

  • Automotive Service Department Receptionist

    1 month ago

    Westerly, United States Bob Valenti Auto Group Full time

    Job DescriptionJob DescriptionJob Summary:Valenti Toyota of Westerly is seeking a friendly and professional Automotive Service Department Receptionist to join our team at our Westerly, RI location. This individual will be responsible for providing top-notch customer service to all clients and maintaining an organized and efficient service department. The...

  • Servpro - Customer Service Specialist

    1 month ago

    Westerly, United States SERVPRO - Supreme Restoration Full time

    SERVPRO of Washington County, RI is hiring a **Customer Service Specialist!** **Benefits** SERVPRO offers: - Competitive compensation - Superior benefits - Career progression - Professional development And more! As the **Customer Service Specialist** you will be answering and triaging calls, handling customers complaints, assist with scheduling or...

  • Food Operations Manager 2

    2 days ago

    Westerly, United States Sodexo Full time

    Unit Description: **Managing a large team is your superpower. Bring your talent to a new role at Sodexo.** **Sodexo** is seeking an experienced **Food Operations Manager 2 **to join the Food and Nutrition team at **Westerly Hospital**, an 80-bed community hospital, part of Yale New Haven, located in **Westerly, RI. **The** Food Operations Manager **at this...

  • Senior Accountant

    3 weeks ago

    Westerly, United States Hoyt, Filippetti, and Malaghan LLC Full time

    Job Description Job Description Salary: This posting is for our Westerly office Are you an experienced accountant with a positive attitude and strong leadership skills? Would you like to advance your career while enjoying work-life balance, flexibility, and a positive team environment? Hoyt, Filippetti & Malaghan, LLC is a growing full-service accounting and...

  • Senior Accountant

    7 days ago

    Westerly, United States Hoyt, Filippetti, and Malaghan LLC Full time

    Job DescriptionJob DescriptionSalary: This posting is for our Westerly office Are you an experienced accountant with a positive attitude and strong leadership skills? Would you like to advance your career while enjoying work-life balance, flexibility, and a positive team environment?​Hoyt, Filippetti & Malaghan, LLC is a growing full-service accounting...

  • Senior Accountant

    1 month ago

    Westerly, United States Hoyt, Filippetti, and Malaghan LLC Full time

    Job DescriptionJob DescriptionSalary: This posting is for our Westerly office Are you an experienced accountant with a positive attitude and strong leadership skills? Would you like to advance your career while enjoying work-life balance, flexibility, and a positive team environment?​Hoyt, Filippetti & Malaghan, LLC is a growing full-service accounting...

  • Staff Accountant

    4 weeks ago

    Westerly, United States Hoyt, Filippetti, and Malaghan LLC Full time

    Job DescriptionJob DescriptionSalary: Are you looking for an opportunity to advance your accounting career while enjoying work-life balance, flexibility, and competitive benefits?Hoyt, Filippetti & Malaghan, LLC is a growing full-service accounting and advisory firm serving clients throughout Southern New England. We provide our clients with professional,...

  • Contract Administrator/Estimator

    2 weeks ago

    Westerly, United States Northeast Landscaping & Tree Services, Inc. Full time

    Job DescriptionJob DescriptionDescription:At Nelts LLC we are looking for a self-motivated individual that can Present estimates, travel to walk thrus with potential clients, Package bids and executed them in the time frame required. Must have clean background. Requirements:Excel, word, PowerPoint, SharePoint, v lookup, formulas, presentations of all bid...

  • Health Unit Coordinator ED

    4 weeks ago

    Westerly, Rhode Island, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The unit coordinator/secretary through communication,...

  • Contract Administrator/Estimator

    2 weeks ago

    Westerly, United States Northeast Landscaping & Tree Services, Inc. Full time

    Job Description Job Description Description: At Nelts LLC we are looking for a self-motivated individual that can Present estimates, travel to walk thrus with potential clients, Package bids and executed them in the time frame required. Must have clean background. Requirements: Excel, word, PowerPoint, SharePoint, v lookup, formulas, presentations of all bid...

  • Correspondence Coordinator

    4 weeks ago

    Westerly, Rhode Island, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Coordinate activities involving release of medical...

  • HVAC Technician

    4 weeks ago

    Westerly, United States LOVEWELL HEATING & COOLING LLC Full time

    Job DescriptionJob DescriptionRemoving old systemsInstalling new systemsPerforming routine maintenanceTraining junior team membersCommunicating with clients and customersOrdering and maintaining equipmentMeeting local HVAC codesCompany DescriptionWe are a veteran owned company looking to hire experienced HVAC Technician so join our team in a fast-paced...

  • Customer Support Specialist

    1 day ago

    Westerly, United States Strobes N' More Full time

    **Summary** We stock ~1,500 emergency vehicle lighting SKUs across 35+ different brands in our warehouse and serve a variety of customers types - including but not limited to law enforcement, fire, EMS, and a variety of different commercial end-users. You will have the opportunity to join a growing team and receive training and guidance from our...

  • AR/AP Clerk

    1 month ago

    Westerly, United States Northeast Landscaping & Tree Services, Inc. Full time

    Job DescriptionJob DescriptionDescription:NELTS LLC is a leading provider of landscaping, snow removal, and parking lot maintenance for commercial and municipal clients. The accounts payable/receivable clerk will play a vital role by maintaining financial records and assisting with the general operations of the finance department. Accounting clerks might...

  • Retail Loan Originator

    4 weeks ago

    Westerly, United States Semper Home Loans Full time $100,000 - $500,000

    Are you a licensed and experienced Loan Originator looking for a dynamic and rewarding career opportunity? Semper Home Loans’ Westerly, RI branch is seeking a dedicated Retail Loan Originator to join our team. If you're passionate about helping individuals achieve their homeownership dreams and thrive in a fast-paced environment, we want to hear from...

  • Retail Loan Originator

    4 weeks ago

    Westerly, United States Semper Home Loans Full time

    Are you a licensed and experienced Loan Originator looking for a dynamic and rewarding career opportunity? Semper Home Loans’ Westerly, RI branch is seeking a dedicated Retail Loan Originator to join our team. If you're passionate about helping individuals achieve their homeownership dreams and thrive in a fast-paced environment, we want to hear from...

  • Food Operations Manager 2

    2 days ago

    Westerly, Rhode Island, United States Sodexo Full time

    Unit Description: Managing a large team is your superpower. Bring your talent to a new role at Sodexo.   Sodexo is seeking an experienced Food Operations Manager 2 to join the Food and Nutrition team at Westerly Hospital, an 80-bed community hospital, part of Yale New Haven, located in Westerly, RI. The Food Operations Manager at this location will...