Automotive Service Department Receptionist

1 month ago

Westerly, United States Bob Valenti Auto Group Full time
Job DescriptionJob Description

Job Summary:
Valenti Toyota of Westerly is seeking a friendly and professional Automotive Service Department Receptionist to join our team at our Westerly, RI location. This individual will be responsible for providing top-notch customer service to all clients and maintaining an organized and efficient service department. The ideal candidate will have excellent communication skills and a passion for the automotive industry. This is a full-time, hourly position with opportunities for growth within our organization.

Compensation & Benefits:
- Competitive hourly wage
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Retirement savings plan
- Employee discounts on vehicles and services

Responsibilities:

- Answer and direct phone calls, take messages, schedule and confirm appointments 

- Process customer payments and maintain accurate records
- Review and organize service tickets for accuracy and completeness
- Communicate with customers about the status of their vehicles and any recommended services
- Assist with administrative tasks such as filing, data entry, and maintaining inventory
- Maintain a clean and organized reception area
- Provide exceptional customer service at all times and resolve any issues or complaints with professionalism and efficiency

Requirements:
- High school diploma or equivalent
- Previous customer service experience, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and other computer applications
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced and team-oriented environment
- Must be able to pass a background check and drug screening

EEOC Statement:
Bob Valenti Auto Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

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