Current jobs related to Service Advisor - San Bernardino - Toyota of San Bernardino
-
Student Services Advisor
2 months ago
San Bernardino, United States Concorde Career Colleges, Inc. Full timeOverview Student Services Advisor - Concorde Career Colleges Are you ready to make a difference in the lives of students, contribute to community development, and be a part of a mission-driven organization dedicated to personal and professional growth? If so, Concorde invites you to join our team as a Student Services Advisor About Concorde:At...
-
Client Service Associate
2 weeks ago
San Antonio, Texas, United States Advisor Employee Services Full timeJob Summary:We are seeking a highly skilled and detail-oriented Client Service Associate to join our team at Advisor Employee Services. As a Client Service Associate, you will be responsible for providing exceptional client service and support to our financial advisors and clients.Key Responsibilities:Provide timely and accurate responses to client inquiries...
-
Service Advisor/Sales Representative
3 days ago
San Clemente, California, United States Sun Auto Tire & Service Full timeJob Title: Service Advisor/SalesAt Sun Auto Tire & Service, we are seeking a highly skilled and customer-focused Service Advisor/Sales professional to join our team. As a Service Advisor/Sales, you will play a critical role in providing exceptional customer service and promoting our products and services.Key Responsibilities:Provide prompt and professional...
-
Client Service Representative
2 weeks ago
San Antonio, Texas, United States Advisor Employee Services Full time{"title": "Registered Client Service Associate", "description": "Job SummaryWe are seeking a highly skilled and detail-oriented Client Service Representative to join our team at Advisor Employee Services. As a key member of our financial services firm, you will be responsible for providing exceptional client service, managing client relationships, and...
-
Service Advisor/Sales Representative
4 days ago
San Clemente, California, United States Ramona Tire & Service Centers Full time{"title": "Service Advisor/Sales Representative", "description": "Job SummaryAt Ramona Tire & Service Centers, we are seeking a highly motivated and customer-focused Service Advisor/Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting and selling all products and services offered by our company while...
-
Sales and Service Advisor
4 weeks ago
San Antonio, United States Big Brand Tire & Service Full time $19 - $25Job DescriptionJob DescriptionSales and Service Advisor: $19-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Sales and Service advisors provide exceptional customer service to our guests while confidentially recommending products and services the vehicles needWe will train you to become product experts and be able to sell...
-
Service Advisor/Sales Representative
5 hours ago
San Diego, California, United States Evan's Tire & Service Centers Full timeJob Title: Service Advisor/SalesAt Evan's Tire & Service Centers, we're committed to creating a family-like atmosphere for our team and customers. With over 40 years of experience serving the San Diego area, we're your trusted choice for tires and service.Job Summary:We're seeking a skilled Service Advisor/Sales professional to join our team. As a key member...
-
Sales/Service Advisor
4 weeks ago
San Diego, United States Family Auto Service Full timeOverview: Family Auto Service strives to create a family-like atmosphere for our team, and our customers. We have been servicing cars and assisting drivers since 1976 making us your best choice for tires and service in San Diego. For over 40 years, we have been helping the drivers of the San Diego area keep their cars on the road. Our service team has...
-
Assistant Store Manager/Service Advisor
4 weeks ago
San Diego, United States Family Auto Service Full timeOverview: At Family Auto Service, we strive to create a family-like atmosphere for our team, and our customers. We have built a reputation for having the highest-quality auto repair services available in San Diego County. Our dedicated auto mechanics provide exceptional workmanship and superior client service at each of our 5 locations.The Assistant Store...
-
Sales/Service Advisor
3 weeks ago
San Diego, California, United States Family Auto Service Full timeJob DescriptionOverview:Family Auto Service is committed to creating a family-like atmosphere for our team and customers. With over 40 years of experience in servicing cars and assisting drivers, we strive to be the best choice for tires and service in San Diego. Our service team has over 50 years of combined experience maintaining various makes and models...
-
Service Advisor
1 week ago
San Francisco, California, United States TEC Equipment Full time{"title": "Service Advisor", "content": "Service Advisor Opportunity at TEC EquipmentWe are seeking a skilled Service Advisor to join our team at TEC Equipment. As a Service Advisor, you will act as a liaison between customers and our shop, utilizing your documentation and communication skills to manage work orders and facilitate the proper and timely repair...
-
Service Advisor
1 week ago
San Francisco, California, United States TEC Equipment Full time{"title": "Service Advisor", "content": "Service Advisor Opportunity at TEC EquipmentTEC Equipment is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will act as a liaison between customers and our shop, utilizing your documentation and communication skills to manage work orders and facilitate the proper and timely repair of...
-
Service Advisor
2 days ago
San Francisco, California, United States TEC Equipment Full timeService Advisor Job DescriptionTEC Equipment is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will act as a liaison between customers and our shop, utilizing your documentation and communication skills to manage work orders and facilitate the proper and timely repair of customer's equipment.Responsibilities:Conduct thorough...
-
Financial Aid Advisor
4 months ago
San Bernardino, United States Concorde Career Colleges Full timeOverview: Financial Aid Advisor - Concorde Career College Are you a passionate advocate for students' success, a community builder, and a leader with a strong commitment to making a difference? Concorde Career College is seeking a Financial Aid Advisor to join our team and help us impact lives, foster community development, and drive our mission forward. ...
-
Financial Aid Advisor
2 months ago
San Bernardino, United States Concorde Career Colleges, Inc. Full timeOverview Financial Aid Advisor - Concorde Career College Are you a passionate advocate for students' success, a community builder, and a leader with a strong commitment to making a difference? Concorde Career College is seeking a Financial Aid Advisor to join our team and help us impact lives, foster community development, and drive our mission...
-
Service Advisor
4 days ago
San Rafael, California, United States Marin Subaru Full timeService Advisor PositionSunwise Automotive Group is seeking an experienced Service Advisor to join our team at Marin Subaru. As a Service Advisor, you will play a crucial role in creating a world-class automotive retail experience for our customers.Responsibilities:Establish and maintain strong relationships with customers to encourage repeat and referral...
-
Service Advisor
2 weeks ago
San Francisco, California, United States Volvo San Francisco Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Volvo San Francisco. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesMeet with customers to determine their needs for repair and/or service of their vehicle...
-
Service Advisor
5 days ago
San Rafael, California, United States Sonic Automotive Full timeService Advisor Job DescriptionAs a Service Advisor at Lexus of Marin, you will play a vital role in ensuring our customers receive exceptional service and support. Your primary responsibility will be to serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a...
-
Service Advisor
1 week ago
San Rafael, California, United States Price Family Dealerships Full timeService Advisor **Job Summary:** We are seeking a highly skilled Service Advisor to join our team at Price Family Dealerships. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support. **Key Responsibilities:** * Greet customers and direct them to available technicians * Consult with Service...
-
Service Advisor
1 week ago
San Rafael, California, United States Price Family Dealerships Full timeService Advisor **Job Summary:** We are seeking a highly skilled Service Advisor to join our team at Price Family Dealerships. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support. **Key Responsibilities:** * Greet customers and direct them to available technicians * Consult with Service...
Service Advisor
3 months ago
In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, you would estimate the additional cost and telephone the customer for permission to do the work. You would report directly to the Service Director.
When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:
- Competitive Wages- Paid Time Off for Volunteer Time- Paid Vacation, Sick and Holidays- Paid Basic Life Insurance- 401K- Health, Dental, Vision Insurance- Other Supplemental Insurance options such as:
- Additional access to Term Life Insurance Policy-
- Short Term and Long-Term Disability-
- Health care, dependent care, and family reimbursement accounts-
- Pet InsuranceEssential Duties, but not limited to:
- Advises customers about necessary service for routine maintenance.
- Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
- Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
- Prepares a repair order showing time, cost and labor estimates for service.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Establishes “promised time.” Checks with dispatcher, if necessary.
- Obtains customer's signature on repair order; provides customer with a copy.
- Establishes customer's method of payment. Obtains credit approval, if necessary.
- Notifies dispatcher of incoming work.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
- Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
- Keeps service department forms, menus and pricing guides up-to-date.
- Implements a quality control process to eliminate comebacks.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
- Maintains a professional appearance.
- Keeps work area clean.
Qualifications:
- High School Diploma or equivalent
- Minimum 1 year of customer service experience
- Minimum 1 year of Automotive Service Advisor/Writing, preferred
- Minimum 1 year of Automotive diagnostic, preferred
- Current California Sales License
- Working knowledge and experience of automotive products, repairs and parts
- Secondary education in the automotive field or equivalent work experience, preferred
- Strong communication skills and the ability to translate customer needs to workable technician orders
- All applicants must be authorized to work in the USA
- Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license
- Must have a valid drivers license and be eligible for coverage under shop insurance policy (Not an excluded driver)
- Bilingual preferred but not required
