Facilities Field Manager I

2 weeks ago

Austin, United States H-E-B Full time

**Responsibilities**:
Growing a successful retail company like H-E-B takes a full range of talents and skills. Facility Management Partners are part of our Facility Alliance Team, leading-edge innovators in facility design, construction, and maintenance.

As a Facilities Field Manager, you'll maintain processes that meet or exceed OSHA, FDA and Risk Solutions compliance standards for all preventative and Store-initiated facility, food equipment, HVAC, and refrigeration maintenance, keeping facilities in safe, working order to conduct normal business without interruption.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

Do you have a:
HEART FOR PEOPLE... customer service skills?

HEAD FOR BUSINESS... ability to combine compliance with cost-consciousness?

PASSION FOR RESULTS... self-motivated?

We are looking for:

- experience in commercial food preparation equipment troubleshooting, retail refrigeration, retail construction, or store operations management
- working knowledge of code compliance, risk management standards, and EMS

What is the work?

Management:

- Maintains standards set for assigned facility / facilities
- Manages / directs vendors for preventative maintenance reviews of commercial food preparation equipment based on centralized schedule
- Coordinates with vendors on warranty work for new Stores, wall-to-walls, remodels, etc.
- Consults with Category Manager on vendor-related matters (feedback, concerns, issues, vendor sourcing, etc.)
- Manages communication to new vendors
- Notifies appropriate party to turn on contract services during new Store development
- Ensures design specifications are met on Warranty Walk for new Stores
- Decides independently on immediate capital investments needed at Store level
- Participates in capital equipment replacement budgeting and installations; assists in development of business cases
- Provides feedback for needed specific Store services and frequency need to CM for each assigned facility, to be executed by Facility Field Manager
- Stays responsive to Store needs
- Manages fiscally-related Store needs
- Coordinates with Store leadership on all repairs, focusing on safety, sanitation, and sales production while balancing financial impacts to SOS
- Participates in Store sales meetings

Maintenance:

- Conducts scheduled Store Walks in each assigned facility; coordinates action plans for needed repairs; follows through to repair completion
- Assesses equipment; recommends / documents repairs on standard to complex systems
- Identifies cause / manages resolution of chronic issues
- Guides / directs vendors in troubleshooting process
- Makes onsite visits to address unresolved work orders
- Monitors vendor quality control; provides trouble-shooting; ensures repairs meet quality / safety guidelines
- Reports key findings to leadership for trends, etc.
- Ensures asset data integrity in the work order system
- Manages work orders related to preventative / all other maintenance activities; follows up every day on emergency work orders; verifies non-emergency work is completed in less than 30 days

Training:

- Develops / delivers training on Energy Management Systems (EMS)
- Identifies / trains Store Partners (including leadership) on proper use / care of Store building and equipment
- Participates in delivering training to Store Leaders and all Partners to ensure success in operating all equipment and managing the facility
- Assists Category Manager with new vendor on-boarding

What is your background?
- High school diploma and comparable experience OR
- Associate's degree from a technical school or related field licensing / certification
- 3+ years of experience in commercial food preparation equipment troubleshooting, retail refrigeration, retail construction, store operations management, OR
- 2+ years of experience in store operations

Do you have what it takes to be a fit as a Facilities Field Manager at H-E-B?
- Working knowledge of county, city, and state regulations, and code compliance with EPA, FDA, OSHA, ASHRAE, and risk management standards
- Working knowledge of EMS
- Proficiency in analyzing schematics, wiring diagrams, troubleshooting charts, and other reference materials
- Proficiency in web-based programs (PC and phone)
- Intermediate PC skills (including MS Outlook, Word, Excel)
- Analytical and organization skills
- Customer service and interpersonal skills
- Verbal / written communication skills
- Ability to build relationships across Corporate departments and Store Partners
- Ability to lead training initiatives
- Ability to manage multiple priorities and shift focus between concurrent tasks; attention to detail
- Self-motivated, professional, and cost-conscious

Can you...
- Function in a fast

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