Field Service Manager Ii

4 weeks ago

Austin, United States SeekOps Inc Full time

SEEKOPS

POSITION SPECIFICATION

**Field Service Manager (FSM) II**:
**The Organization**:
SeekOps Inc. develops and deploys advanced sensor technology for the energy sector to detect, localize, and quantify methane emissions through integrated drone-based systems. SeekOps’ unique sensor design eliminates false positive readings and localizes emissions sources to provide actionable data to oil and gas, and biogas and landfill operators in North and South America, Europe, the Middle East, and Africa, and Asia and Oceania. Backed by funding from the Oil and Gas Climate Initiative Climate Investments (OGCI-CI), Equinor Technology Ventures (ETV), Schlumberger and Caterpillar Ventures, SeekOps provides best-in-class technology to meet increasingly stringent environmental, sustainability and governance (ESG) reporting requirements, and enables customers worldwide to realize their goal of reducing methane intensity from operations.

**The Position**:
The field service manager II (FSM II) reports directly to the director of operations and assists business development initiatives, acting as the primary contact for designated accounts and building strategic partnerships with customers and Drone Service Providers (DSP). This role is responsible for organizing and maintaining field equipment inventory, warehouse organization, and equipment maintenance schedules, as well as acting as the operations point of contact with the hardware department. The FSM II oversees the development, management, and delivery of advanced training curriculum, instructing customers on the operation of Unmanned Aerial System (UAS), flight/mission planning, and Seek-IR emissions monitoring in different verticals. They also coordinate flight schedules, airspace, and resources, and supervise and mentor FSM I team members.

**Responsibilities**:
Depending upon the specific focus, the activities may be more focused on technical operational delivery or training. As such, the responsibilities below will be highlighted in those areas accordingly.

**Primary**:

- Manage field projects from start (Proposal) to finish (Report Delivery and customer debrief), ensuring all services meet company quality standards, client specifications, and third-party Drone Service Providers (DSPs) meet contractually agreed Standards of Performance.
- Identify customer requirements and develop presentations to clients and other critical stakeholders.
- Participate in business development opportunities alongside business development team and maintain strong client relationships, attending all meetings and calls throughout the project process.
- Participate in operational planning and implement procedures and systems to maximize operating efficiency and minimize operational cost.
- Act as a primary contact with DSP for designated accounts and build, cultivate, and develop strategic partnerships and relationships.
- Provide product and service demonstrations.
- Ensure that engineering Key Operational Performance and Service Quality Indicators are captured.
- Assist the DSPs in ensuring data is captured according to contractually agreed terms and confirming that data QA/QC steps have been performed, data uploaded and any contextual operational, environmental or performance data has been documented after each flight.
- Assist in the development, updating, and management of the training curriculum to include lectures, simulation, and practical service delivery material, including the delivery of classroom/virtual instruction to customers, DSPs, and staff members.
- Evaluate, recruit, onboard, and train new DSPs to ensure alignment with SeekOps objectives, ensuring suitable confidentiality agreements are in place to facilitate open discussions.
- Perform project risk management and ensure that key milestones are reached.
- Develop and maintain schedules in coordination with other field activities and the operations director, ensuring the centralized schedule is always kept current and any schedule conflicts are immediately highlighted.
- Maintain currency with applicable UAS regulations, waivers, and new technology.
- Ensure that all appropriate steps in digital workflow have been signed off by appropriate parties (if applicable).
- Organize inventory of field equipment, asset tracking, and create / maintain equipment maintenance schedules and communicate any hardware / software needs to the responsible product line manager.
- Organize warehouse and allocate equipment needed for successful field deployments.
- Handle FAA (and other international regulatory) documentation for UAS compliance.
- Check equipment before a flight to ensure safe and proper operation and analyze weather forecasts to ensure safe flights.
- Document pre
- and post-flight logs, monitor drones during flight, and plan drone flight routes.
- Travel to and from remote field locations across the world and work with field team members in a crew environment.
- Check weather, applicable regulations, and coordinat

  • Field Service Manager II

    1 week ago

    Austin, United States SeekOps Inc Full time

    Job DescriptionJob DescriptionSEEKOPSPOSITION SPECIFICATIONField Service Manager (FSM) II The OrganizationSeekOps Inc. develops and deploys advanced sensor technology for the energy sector to detect, localize, and quantify methane emissions through integrated drone-based systems. SeekOps’ unique sensor design eliminates false positive readings and...

  • Field Service Manager II

    8 hours ago

    Austin, United States SeekOps Inc Full time

    Job DescriptionJob DescriptionSEEKOPSPOSITION SPECIFICATIONField Service Manager (FSM) II The OrganizationSeekOps Inc. develops and deploys advanced sensor technology for the energy sector to detect, localize, and quantify methane emissions through integrated drone-based systems. SeekOps’ unique sensor design eliminates false positive readings and...

  • Tier Ii Field Service Technician

    2 months ago

    Austin, United States Stealth Monitoring Full time

    Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Austin market. The core responsibilities of the Tier II Field Operations Technician include: - Maintaining and Troubleshooting - Analog and IP based CCTV Systems - Access Control...

  • Tier II Field Service Technician

    1 week ago

    Austin, United States Stealth Monitoring, Inc. Full time

    Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Austin market. The core responsibilities of the Tier II Field Operations Technician include:· Maintaining and Troubleshootingo Analog and IP based CCTV Systemso Access Control Systemso...

  • Tier II Field Service Technician

    1 week ago

    Austin, United States Stealth Monitoring, Inc. Full time

    Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Austin market. The core responsibilities of the Tier II Field Operations Technician include:· Maintaining and Troubleshootingo Analog and IP based CCTV Systemso Access Control Systemso...

  • Tier II Field Service Technician

    4 hours ago

    Austin, United States Stealth Monitoring, Inc. Full time

    Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Austin market. The core responsibilities of the Tier II Field Operations Technician include:· Maintaining and Troubleshootingo Analog and IP based CCTV Systemso Access Control Systemso...

  • Field Service/Start-Up Engineer II

    1 month ago

    Austin, United States US Tech Solutions Full time

    Job Title: Field Service/Start-Up Engineer II Location: 2400 Grove Blvd, Austin TX 78741 Duration: 12 Months Contract Description: Performs on-site service and repair of semiconductor processing equipment. Troubleshoots equipme...

  • Field Service/Start-Up Engineer II

    1 month ago

    austin, United States US Tech Solutions Full time

    Job Title: Field Service/Start-Up Engineer IILocation: 2400 Grove Blvd, Austin TX 78741Duration: 12 Months Contract Description:Performs on-site service and repair of semiconductor processing equipment.Troubleshoots equipme...

  • Field Service/Start-Up Engineer II

    3 days ago

    Austin, United States US Tech Solutions Full time

    Job Title: Field Service/Start-Up Engineer II Location: Grove Blvd, Austin TX Duration: Months Contract Description: Performs on-site service and repair of semiconductor processing equipment. Troubleshoots equipment problems. Maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize...

  • Manager II

    3 weeks ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Works on-site and performs advanced managerial work overseeing the daily operations and activities of the Immunization Information System (IIS) Data Analytics Team. Work involves managing highly specialized employees; oversight of strategic planning and program implementation; establishing goals and objectives; developing guidelines,...

  • Field Service Engineer I, II, III, IV

    1 week ago

    Austin, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...

  • Field Service Engineer I, II, III, IV

    9 hours ago

    Austin, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...

  • Field Service Engineer I, II, III, IV

    5 days ago

    Austin, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...

  • Field Service Engineer I, II, III, IV

    1 week ago

    Austin, United States Principal Service Solutions Full time

    Join our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.  Principal...

  • Field Service Engineer I, II, III, IV

    1 week ago

    Austin, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Field Service Engineer I, II, III, IV

    12 hours ago

    Austin, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Field Service Manager

    3 weeks ago

    Austin, United States Staoc Construction Full time

    Job DescriptionJob DescriptionSTAOC is a fast-paced, professional and collaborative full-service maintenance, turn and renovations company.We are looking for an experienced Field Manager to join our construction team.The successful candidate will be responsible for managing a team of field (subs) technicians and ensuring that all projects are completed on...

  • Manager Ii

    1 month ago

    Austin, United States Dept of State Health Services Full time

    **Essential Job Functions**: (30%) Manages and triages requests received to shared Immunization Registry inbox. Assists with the production of external provider training materials, and internal customer service user guides. Communicates with appropriate Immunization Program Staff regarding specific organizations and provider's requests or issues. Develops...

  • Manager II

    1 week ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under the general leadership of the Immunization Information System (IIS) Operations Group Manager, this position provides oversight on contact management and maintains provider information necessary for identifying, contacting, and linking providers to data. Collaborates and coordinates across programs within the IIS Unit to support...

  • Manager II

    6 hours ago

    Austin, United States Texas Department of Aging & Disability Services Full time

    Job Description: Under the general leadership of the Immunization Information System (IIS) Operations Group Manager, this position provides oversight on contact management and maintains provider information necessary for identifying, contacting, and linking providers to data. Collaborates and coordinates across programs within the IIS Unit to support...