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Public Service Clerk
4 months ago
**Office of the Illinois Secretary of State
**Alexi Giannoulias**
**Job Title**:Public Service Clerk - Chinese Speaking (Mandarin)
**Division**: Driver’s Services
**Union**:SEIU
**Location**:2250 S Canal St,** **Chicago, IL - Cook County, Zone 1
**Salary**:Starting salary for full time is $3,143.00, plus stipend for Chinese translation and interpretation skills.
**Please Note**:
**Overview**:
Performs a variety of clerical tasks in rendering service to the public in obtaining or retaining driving privileges and in the registration and titling of motor vehicles in the State of Illinois in a Vehicle Services or Driver Services Facility.
**Duties and Responsibilities**:
- Serves as information clerk directing applicants and public to proper areas of the facility to receive service.
- Operates photographic equipment; prepares photo ID/drivers licenses for receipt of applicant.
- Performs cashiering functions for driver’s license fees.
- In a limited-service facility, reviews, fee checks and checks for necessary attachments, processes most types of motor vehicle registration or title forms; accepts cash or checks for fees and prepares for final processing; issues temporary registration permits.
- In a full-service motor vehicle facility, reviews, fee checks and checks for necessary attachments, and processes various types of motor vehicle registration or title forms including leased vehicles and dealer and remitter work.
- Performs other duties as required or assigned.
**Specific Skills**:
- Requires working knowledge of business English, spelling and commercial arithmetic.
- Requires working knowledge of office methods, practices and procedures.
- Requires elementary knowledge of basic bookkeeping procedures and techniques.
- Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
- Requires ability to maintain records of some complexity.
- Requires ability to deal tactfully with the public and to maintain satisfactory working relationships with other employees.
- Requires ability to communicate both orally and in writing.
- Requires ability to translate and interpret for Chinese speaking customers.
- Requires ability to operate in an independent manner within defined procedures.
**Education and Work Experience**:
Requires knowledge, skill and mental development equivalent to the completion of elementary school AND one year of general office experience, preferably including six months in a driver or motor vehicle facility and operation of keyboarding equipment.
**Application Process**:
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
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