Associate Director of Public Service
4 months ago
Category/Classification: Full-Time Exempt
Reports to: Library Director
Salary $48,735.00 Annually
GENERAL SUMMARY
The Associate Director of Public Services reports to the Library Director and is responsible for building and maintaining print, electronic and digital adult collections and for directing all the services the department provides to adults which include but are not limited to reference, research, programing, information literacy and computing. Also, be knowledgeable of system-wide policies and practices and to achieve consistent implementation across the library system. Participates in the development and recommendation of policies and procedures for Adult Public Service operations, as well as communicating them to assigned staff. The nature of the work performed requires that an employee in this class establishes and maintains effective working relationships with all department heads, other library employees, and the general public. The principal duties of this class are performed in a general office environment.
The Associate Director is measured by the highest standards and strict adherence to the policies set by the board of the East Chicago Public Library.
Essential Functions and Responsibilities
- Plan, direct, supervise, public services operations and activities and collection development of the following collections: reference, adult fiction, adult non-fiction, adult serials, databases and audio visual
- Plans and implements adult classes, programs, workshops, events - including Adult Summer Reading and book discussion groups
- Implements Circulation and Audiovisual standard operating procedures and system policies. Assures that Circulation operations are consistent with ECPL policies, procedures, philosophies and objectives.
- Promotes the library's collections, services and events
- Researches, writes and submits grant proposals
- Develops and implements procedures for Public Service
- Coordinates public service activities and programs to produce efficient, effective library public services;
- Conducts performance evaluations of assigned staff, writes formal evaluations, reviews with staff, clarifies performance expectations, and initiates appropriate corrective action as required, including coaching, development and discipline.
- Utilizes information technology as it applies to Public Service
- Educates patrons in information literacy and in the use of library computers and library print, digital and electronic sources
- Instructs patrons in the use of the OPAC, the library databases and other search sources
- Provides staff training
- Prepares statistical and other reports as requested by the Director and by the Indiana State Library
- Provides reference and consulting help to other public libraries
- Supervises the collection development of the following collections: reference, adult fiction, adult non-fiction, adult serials, and databases
- Plans and implements adult classes, programs, workshops, events - including Adult Summer Reading and book discussion groups
- Promotes the library's collections, services and events
- Researches, writes and submits grant proposals
- Utilizes information technology as it applies to reference services
- Educates patrons in information literacy and in the use of library computers and library print, digital and electronic sources
- Instructs patrons in the use of the OPAC, the library databases and other search sources
- Provides staff training
- Provides reference and consulting help to other public libraries
- Maintains reference forms, supplies, and other materials as needed
- Maintains orderliness of files, desks, cabinets, supplies and equipment for shared staff use
- Supervises the creation and maintenance of internal resources, such as uncatalogued government documents and ephemera files
- Provides reader advisory and information literacy services
- Prepares reader's advisory lists, bibliographies and local directories
- Provides reference assistance and instruction to patrons in all areas of the library as well as by email and telephone
- Stays abreast of the latest developments in the field of Library and Information Science, culture, politics, technology and current trends
- Reads library literature and other journals; attends library conferences, workshops, seminars.
- Supervises the East Chicago History Room
- Provides estimates and forecasts of library operations to assist in long-range planning and analyzes library statistics, historical records and other applicable information;
- Develops goals, plans and measurements for library public service operations;
- Prepares and submits regular and special required reports on public library operations;
- Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
- Responds to citizens' questions and comments in a courteous and timely manner;
- Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
- Performs other directly related duties consistent with the role and function of the classification.
- Thorough knowledge of the principles and practices of modern librarianship
- Comprehensive knowledge of public library services, procedures, policies and organization
- Demonstrated management and supervisory skills
- Knowledge of Integrated Library Systems (ILS)
- Desire and ability to serve the public with friendliness, tact, and diplomacy
- Excellent written and oral communication skills
- Skill in leadership, motivation, and coordination of the work of others
- Ability to delegate work effectively
- Ability to set priorities and meet deadlines
- Familiarity with ADA software and technology
- Comprehensive knowledge of library public service functions, procedures, policies and organization;
- Thorough knowledge of community and political wants, needs, processes and procedures that affect the public services offered by the library;
- Thorough knowledge of the materials collections in the library district;
- Thorough knowledge of automated on-line library systems utilized by the library district;
- Skill in public speaking and presentations;
- Skill in leadership, motivation, and coordination of the work of others;
- Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
- Ability to understand and follow oral and/or written policies, procedures and instructions;
- Ability to prepare and present accurate and reliable reports containing findings and recommendations;
- Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
- Prepares and submits regular and special required reports on public library operations;
- Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
- Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas;
- Responds to citizens' questions and comments in a courteous and timely manner;
- Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities;
- Performs basic reference/readers advisory functions.
- Performs other directly related duties consistent with the role and function of the classification.
- Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
- Ability to prepare and present accurate and reliable reports containing findings and recommendations;
- Ability to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
- Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
- Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
- Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
- Integrity, ingenuity and inventiveness in the performance of assigned tasks.
Physical and Mental Requirements
The East Chicago Public Library is an equal opportunity employer and strives to comply with all the aspects of the Americans with Disabilities Act. Candidates must be able to perform the following functions with or without reasonable accommodations:
- Lift, push and pull 20 lbs.
- Sufficient clarity of speech and hearing or other communication capabilities, which permits the employee to communicate effectively
- Sufficient clarity of vision or other powers of observation which permits the employee to produce and review a wide variety of technical and training materials, written correspondence, reports and related materials in both electronic and hard copy formats
- Sufficient manual dexterity to operate a standard keyboard and computer mouse or equivalent technology
- Sufficient personal mobility and physical reflexes which permits the employee to monitor and supervise library operations at all library locations on a regular basis
- Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively;
- Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to produce and review a wide variety of technical and training materials, written correspondence, reports and related materials in both electronic and hard copy form;
- Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a keyboard;
- Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to monitor and supervise library operations at Main and RAP locations on a regular basis.
- Master of Library Science Degree from an ALA accredited university program
- Five years of management in a library setting
- Extensive knowledge of current trends and practices in reference services, reference sources and information literacy
- Extensive knowledge of cutting-edge library technology
(Must meet requirements)
- Must meet the requirements to qualify for Indiana Library Certification 2 or 1; to qualify for recertification, must complete a minimum of 75 Library Educational Units every 5 years, as specified by the Indiana State Library
- Possession of a valid Indiana driver's license or evidence of equivalent mobility.
The requirements given above are not intended as exclusive standards for this position. Additionally, the duties and responsibilities listed are meant to be illustrative of the nature of the position and do not include all tasks that may be necessary to this job function. Further, individuals may be required to work in other areas and at different functions that are described in accord with changing needs of the library.
Employee Acknowledgement: My supervisor and I have discussed the contents of this job description. I fully understand the expectations of my position at the East Chicago Public Library.
Employee's Signature Date
-
Associate Director of Public Services
4 weeks ago
East Chicago, Indiana, United States East Chicago Public Library Full timeJob Title: Associate Director of Public ServicesJoin the East Chicago Public Library team as we seek an experienced and innovative Associate Director of Public Services to lead our adult collections and services team.About the Role:The Associate Director of Public Services will be responsible for building and maintaining our adult collections, including...
-
Associate Director of Public Services
3 weeks ago
Chicago, Illinois, United States East Chicago Public Library Full timeJob SummaryThe East Chicago Public Library is seeking a highly skilled and experienced Associate Director of Public Services to join our team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of public services, including reference, research, programming, and information literacy services.Key...
-
Associate Director of Public Services
3 weeks ago
Chicago, Illinois, United States East Chicago Public Library Full timeJob SummaryThe East Chicago Public Library is seeking a highly skilled and experienced Associate Director of Public Services to join our team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of public services, including adult collections, reference, research, programming, and information...
-
Chicago, Illinois, United States University of Illinois Full timeJob SummaryWe are seeking an Associate Director of Career Services and Academic Advising to join our team at the University of Illinois Chicago. This is a part-time position that will primarily be responsible for counseling students in the Part-Time Evening JD Program.Key ResponsibilitiesCounsel students and alumni about career options and the job search...
-
Director, Public Affairs
1 week ago
Chicago, United States The National Insurance Crime Bureau Full timeThe Public Affairs Director (Media Relations Director) is responsible for developing and managing a comprehensive, multi-faceted public affairs strategy - integrating earned, owned, paid, and shared media campaigns and tactics - to increase awareness Director, Leadership, Team Leader, Social Media, Public Relations, Communications, Business Services
-
Chicago, Illinois, United States University of Illinois Chicago Full timeAbout the PositionThe University of Illinois Chicago is seeking an Associate Director of Career Services and Academic Advising to join our team. As a key member of our Career Services team, you will play a critical role in counseling students and alumni about career options and the job search process, educating students about the job market, and providing...
-
Related Service Providers Director
14 hours ago
chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Chicago, Illinois, United States University of Illinois Full timeJob SummaryThe University of Illinois is seeking a highly skilled Associate Director of Career Services and Academic Advising to join our team. This part-time position will be responsible for counseling students in the Part-Time Evening JD Program, providing individualized career and academic guidance, and leading initiatives to promote career development...
-
Director, Related Service Providers
1 month ago
Chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Director, Related Service Providers
1 month ago
Chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Related Service Providers Director
3 weeks ago
Chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Associate Director, Public Finance Specialist
4 weeks ago
Chicago, Illinois, United States S&P Global Full timeAbout the Role:The Associate Director, Public Finance position is a key role within our organization, responsible for providing expert analysis and guidance on public finance matters. This role will work closely with our team to develop and implement strategies to drive growth and innovation in the public finance sector.Key Responsibilities:Provide expert...
-
Chicago, Illinois, United States University of Illinois Chicago Full timeJob Summary:This position will provide career guidance and academic advising to students and alumni, helping them navigate the job market and achieve their professional goals. The Associate Director will also lead initiatives to promote career development and academic success, including judicial clerkships, diversity, evening students, public interest,...
-
Associate Director of Health Services
4 weeks ago
Chicago, Illinois, United States Heartland Human Care Services Full timeJob Title: Associate Director of Health ServicesHeartland Human Care Services (HHCS) is seeking a highly skilled and experienced Associate Director of Health Services to lead and coordinate medical services for our Youth Residential Services (YRS) programs.Key Responsibilities:Oversee medical care services for program participants with program staff and...
-
Related Service Providers Director
2 days ago
chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Related Service Providers Director
3 days ago
chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Related Service Providers Director
2 weeks ago
Chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Related Service Providers Director
4 days ago
Chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Related Service Providers Director
2 weeks ago
chicago, United States Chicago Public Schools Full timeDescription: Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience...
-
Director, Related Service Provider
3 weeks ago
Chicago, United States Chicago Public Schools Full timeDescription - ExternalChicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing approximately 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning...
