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Retail Store Manager

3 months ago

Austin, United States AT&T - Mobily LLC Full time

Perks of being on the Team
- Unlimited earning potential
- Unlimited growth potential
- PTO after 90 days.
- Dental insurance
- Health insurance
- Vision insurance
- Company paid Life Insurance

Mobily is one of the largest AT&T national authorized retailers in the United States. You may be what we are looking for in a Retail Store Manager (RSM).

The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location they are assigned to oversee. A successful RSM leads their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory controls of the location. The SM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.

**Customer Service and Sales**
- Fully accountable for the execution and achievement of sales, service, and customer experience initiatives in store.
- Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to meet and exceed goals.
- Create a positive work environment built around our company values where all employees can excel.
- Always deliver exceptional customer experience.
- Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize personal and store sales.
- Partner with District Manager and other appropriate parties to successfully launch new products, services, or processes.

*
- Ensure that employees are properly trained on new products and promotions to sell with confidence.
- Assist departments such as Human Resources and Loss Prevention in internal investigations.

**Operations**
- Assist on sales floor to be available for coaching and developing store personnel.
- Schedule and staff to budgeted hours as assigned.
- Ensure team is providing a clean and inviting atmosphere for customers.
- Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
- Respond in a timely manner to all communications.
- Accountable for meeting all deadlines in relation to company initiatives, trainings and inventory controls.
- Always ensure protection of assets.

**Qualifications**:

- Excellent sales skills and demonstrated ability to meet or exceed performance standards.
- Ability to motivate, lead, and develop others.
- Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
- Ability to operate a personal computer, wireless equipment, copier, and fax.
- Effective communication, presentation, and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to have reliable transportation to assist at other locations within 30 minutes radius from home store when needed.
- Must have a valid driver’s license and auto insurance.

Education and Experience
- 6+ months of sales management experience.
- 3+ years full-time retail work experience.

Working Conditions
- Ability to lift to 10 pounds.
- Ability to bend, squat, and stretch for inventory and stocking purposes.
- Requirement to stand for long periods.
- **Pay: $40,000.00 - $65,000.00 per yearBenefits**:

- Dental insurance
- Health insurance
- Paid time off after 90 days
- Vision insurance
- Shift:

- 8-hour shift
- Weekly day range:Weekdays and every Saturday

Pay: $40,000.00 - $65,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Vision insurance

Experience level:

- 1 year
- Under 1 year

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Austin, TX 78756 (required)

Ability to Relocate:

- Austin, TX 78756: Relocate before starting work (required)

Work Location: In person